Negotiating Skills

Whether you negotiate routine contracts, deliverables from peers, or even bedtime with your kids, a comprehensive and strategic approach to deal making will consistently drive better outcomes. In the workplace, improving your negotiation capability will help you build stronger relationships, deliver long term solutions and avoid harmful conflict.

The Negotiating Skills short course explores a variety of proven techniques that you can use in your negotiations with others. It equips you with practical tools for managing negotiations and achieving win/win solutions.

Learning Outcomes

Upon completion of this course you’ll be able to:

• Recognise the importance of influence in the negotiation process

• Demonstrate appropriate values in negotiations with others

• Select the right style and strategy to achieve the desired outcome in different negotiation situations

• Utilise critical negotiation skills to create rewarding outcomes

• Effectively plan and manage the negotiation process

• Bargain and achieve desired outcomes