This course explores the world of interpersonal communication, conflict andnegotiation and the variety of approaches and range of skills needed to solve problems, reach agreements and maintain relationships.
DurationThis course explores the world of interpersonal communication, conflict andnegotiation and the variety of approaches and range of skills needed to solve problems, reach agreements and maintain relationships.
It will enable participants to understand the positive and negative dimensions of conflict, analyze the dynamics of formal and informal negotiations, and interact with others with greater awareness, intention and skill.
Founded in 1818 and looking toward our third century
Combining innovative research, meaningful teaching and a deep sense of social responsibility
Located in Nova Scotia, Canada (Mi'kma'ki) with four campuses in Halifax and Truro, and satellite locations in Yarmouth and Saint John, New Brunswick, our broad range of academic programs attract and retain a diverse mix of incredible students, scholars, researchers and staff who work together with interdisciplinary perspective and a focus on service.
Our 13 academic Faculties expand understanding through teaching excellence and a drive for discovery that results in more than $190 million in research funding each year. As Atlantic Canada's primary research-intensive university and a member of the U15 Group of Canadian Universities, our research and innovation includes world-leading researchers working in labs, studios and in the field.
Building on our legacy of groundbreaking research and outstanding scholarship, we are focused on providing a unique, interactive and collaborative environment that supports all our students, instructors, researchers and staff to achieve excellence.
This course will teach you nonviolent communication techniques
This workshop focuses on identifying, honing, and using emotional skills to better handle difficult conversations.Â
In recent years, Conflict Management training is slowly becoming an essential element of multiple executive leader programs. There’s no doubt that nurturing the ability of future leaders so that they can effectively manage external & internal conflicts.
After this session, participants will be able to define conflict and assess the impact level of an ongoing conflict
Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
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