Negotiation Course

Perfect For:

• Our negotiation course caters to professionals at all career levels and across diverse industries. Whether you have a team of seasoned executives or individuals who are new to negotiations, this course is designed specifically for their experience levels to equip them with essential skills and strategies for effective negotiations.

Whilst anyone who has negotiation as part of the role can benefit from this programme, typical job roles perfect for our negotiation course include:

• Account Executives
• Account Managers
• Customer Success Managers
• Business Development
• Executives and Business Development Representatives

This course can benefit professionals in many roles and industries. If you feel it would be advantageous to your team, contact our trainers below for more information.  

Course Overview

• Throughout the training, participants will dive into the intricacies of building value, varying proposals, and creating compelling solutions that resonate with clients, prompting them to take action. The course involves hands-on activities where participants create, present, and package solutions for group negotiations based on realistic negotiation scenarios.

Key areas the course will cover include:

• Recognise the different types of negotiations
• Review the four different types of outcomes for a negotiation
• Understand customer priorities
• DEAL Planning to support your negotiation preparation
• Learn how to negotiate a Win-Win outcome

By the end of our negotiation course, your salespeople will be equipped with a practical toolkit ready to support your business's growth of partnership accounts.

Key Outcomes
Discover the transformative skills your team will gain in our course:

• Develop and Present Solutions: Utilise a negotiation scenario to create, present, and package solutions for discussion during a group negotiation.
• Monetise Trading Variables: Identify trading variables and explore how they can be monetised to build a value-based negotiation strategy.
• Develop a Value-Led Plan: Create a value-led negotiation plan relevant to future individual negotiations.
• Win-Win Negotiation: Learn how to negotiate for a Win-Win outcome, fostering mutually beneficial agreements that contribute to the growth of partnership accounts.
• Practical Application: Engage in hands-on activities, including creating, presenting, and packaging solutions for group negotiations based on realistic negotiation scenarios.

Pre Course
To ensure participants are fully prepared to get the most out of their negotiation skills training, here is what they will need to do prior to commencing the course:

• Explore Available Resources: Examine delivery terms, credit terms, and volume to achieve a mutually beneficial negotiation outcome.
• Understand Trading Variables: Gain a comprehensive understanding of your company's trading variables and the solutions you can provide.
• Prepare with a Client Case: Come prepared with a client case or an example of a past negotiation experience to enrich the learning process.

Modules Covered
The negotiation skills course structure for the one-day course includes: 

• Understanding Negotiations
• Trading Variables
• Understanding Customer Priorities
• Negotiation Planning
• How to Negotiate a Win-Win Outcome 
• Applying Techniques to a Negotiation Scenario 

Our training sessions encourage engagement and collaboration, promoting interaction and teamwork through a blend of group activities, self-reflection, and individual exercises.