Negotiation Skills

Course Overview

The art of negotiation is one of the most vital business skills you can ever learn. Negotiation is an essential part of doing business if you are in a sales role, or have to make decisions based on the needs of others.

It could also be a vital element when it comes to making deals with vendors and suppliers. Even if you’re not in these positions, but have to make decisions that include parties other than yourself, then negotiation skills are still going to prove useful.

Negotiation is not forcing your way into getting what you want; it is about changing the mindset of the other party so that they make a decision based on their own needs and wants.

Course content will be:

• Key principles of negotiation

• Live team and role play negotiation practice using real life examples

• Learn why your clients negotiate, how to avoid it and how to adapt your approach

• Understanding your own negotiation style and the impact it can have

• Planning and structuring an effective negotiation

• How to remain confident and assertive throughout a negotiation interaction

• Learn a powerful and simple framework for planning and running your negotiations

• How to stay in control and being aware of tactical negotiation

• Understanding motivators of others and how to influence them