This program is focused on setting in place principles for the development of robust negotiation skills. It provides small businesses with tools to promote effective negotiation and outlines techniques for turning face-to-face confrontation into side-by-side problem solving.
DurationOur face-to-face training course is tailored for small businesses in the building and construction industry.
This program is focused on setting in place principles for the development of robust negotiation skills. It provides small businesses with tools to promote effective negotiation and outlines techniques for turning face-to-face confrontation into side-by-side problem solving.
Build robust negotiation skills to negotiate effectively, using high-level techniques to turn face-to-face confrontation into side-by-side problem solving. We'll teach you practical strategies and steps as you learn from our expert in negotiation how to choose the right strategy entering a negotiation, get an agreement, when to walk away and more.
Master Builders is the home of building. With more than 9,800 members, we're the peak industry association representing building and construction in Queensland since 1882. We support our members to operate professional and profitable businesses that deliver superior quality outcomes to their customers.
As the number one source of practical and relevant building information, we keep our members informed with regular updates on changes to laws, codes and regulations, employment and wages, and health, safety and environment.
Training and education
With quality training courses developed specifically for the industry; expert advice on building, laws and contractual matters; employment and wages support; workplace health and safety advice; and a dispute resolution service, we help each person to become a leader in their field.
Strength in unity
Master Builders relies on strength in numbers to represent the interests of our industry. The stronger our membership base, the louder our voice. Our unified approach and commitment to comprehensive research and assessment of industry issues give us significant influence.
We use this influence to lobby all levels of government. Master Builders is heavily represented on key industry bodies and actively involved in developing policy. Our voice carries through regular and topical industry reports.
The majority business of an organisation depends on sales and customers service; therefore the sales representatives need to deliver exceptional customer service. In this course, you will learn the psychology of various customers and the fundamental of sales. The first impression is always the best
This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.
In our Negotiating Skills short course you will learn how to develop skills to effectively negotiate within a business setting.
Learn how to improve sales results in your business with better conversations, enhanced communication skills, and increased self-confidence.
This Negotiation Skills training course is designed for participants who wish to improve their negotiation, communication and influencing skills by adopting advanced negotiation techniques that help to avoid conflict.
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