Negotiation skills

by Swinburne University of Technology Claim Listing

This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.

$900

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Swinburne University of Technology Logo

img Duration

1 Day

Course Details

Negotiation is an integral part of our daily lives, but people often associate this skill with large scale discussions and projects. 

Our Negotiation Skills short course teaches you negotiation for big and small outcomes.

Whether it's confidently managing your workload with supervisors or negotiating with external suppliers, you'll complete this course with increased confidence to manage your future negotiations.

By understanding human behaviour when it comes to negotiating, you can improve your communication strategies to achieve your objectives.

Who should attend

This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.

Skills you’ll learn

  • Negotiation

  • Confident communication

Learning outcomes

  • Identify the power of words and maintain control of your negotiation strategy

  • Learn the art of strategy and diplomacy in negotiation

  • Identify common errors in negotiation

  • Neutralise difficult negotiations and their tactics

  • Build your confidence as a negotiator

  • Systematically approach negotiation planning

  • Strategically build your positioning power and close the deal

  • Melbourne Branch

    The Mail Centre, 1 Alfred Street, Melbourne

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