ou will learn how to be more effective in communicating, influencing and negotiating in the workplace. Through practical exercises, you will understand your own style of persuasion and negotiation, and learn how to improve its effectiveness in a world of competing priorities and limited resources.
Enhance your ability to negotiate outcomes in a world of competing priorities and limited resources.
You will learn how to be more effective in communicating, influencing and negotiating in the workplace.
Through practical exercises, you will understand your own style of persuasion and negotiation, and learn how to improve its effectiveness in a world of competing priorities and limited resources.
How will I benefit?
Identify your needs and interests.
Put your position persuasively and confidently.
Use negotiating skills for a win/win outcome.
Choose the right skills for the right time.
Deal with difficult situations with confidence.
Achieve better results in your workplace.
There’s a lot happening here at the University of Adelaide. Education. Research. Innovation. But it all stems from one motivation—progress. For our students. Our community. Our world. And we can’t wait to see what’s around the next corner.
In a fast-changing world where new industries emerge and the future of work is constantly evolving, it is knowledge that will keep you moving forward in your career.
Our online, face-to-face and blended range of professional and continuing education courses will ensure you learn, grow, adapt and thrive with Professional and Continuing Education (PACE).
Invest in your knowledge and understanding of sales and customer service to close more sales (and higher ticket sales), sell sooner, build profitable relationships, and keep customers happy.
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During this one day interactive program you will be reviewing your own negotiation skills and planning for a negotiation using a formal process. You will also assess your own personal style and how this impacts on your negotiation approach and outcomes. This course is suitable for people with
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