This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.
DurationOverview:
Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. Negotiation skills are essential in the pressurised work environment of today, yet few managers have been trained to respond confidently in the face of these stresses.
It is thus important for managers, supervisors and customer service staff to become familiar with the principles, processes, and techniques of negotiation management.
This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.
Upon completion of this course, participants are better prepared to:
TrainSkills is a training company offering Training and Learning Solutions across South Africa and around the World.
We believe an organisation's greatest asset is their people and that investing into their skills development will significantly increase their job performance and personal lives, which in turn will enhance their ability to contribute to the goals of their organization and the people they work with.
The critical role of the Sales Manager transcends the mere tracking and reporting of statistics and has evolved into a role which requires proactive leadership, outstanding communication, effective decision making, and above all, motivating others to achieve top performance.
This course focuses on growing revenue from existing accounts and establishing yourself as a strategic partner to your clients business.
Reduce discounting, complaints and refunds with customer-centric New Generation sales training focussing on increased value orientation, problem solving and customer centricity
At the end of this course, the learner will have core knowledge of following required advice process even with prospecting, gathering information about the client so that a match between the need and the solution can be made and much more.
Sales Success Skills course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
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