This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.
DurationOverview:
Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. Negotiation skills are essential in the pressurised work environment of today, yet few managers have been trained to respond confidently in the face of these stresses.
It is thus important for managers, supervisors and customer service staff to become familiar with the principles, processes, and techniques of negotiation management.
This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.
Upon completion of this course, participants are better prepared to:
TrainSkills is a training company offering Training and Learning Solutions across South Africa and around the World.
We believe an organisation's greatest asset is their people and that investing into their skills development will significantly increase their job performance and personal lives, which in turn will enhance their ability to contribute to the goals of their organization and the people they work with.
Negotiation is a means of communication between participants in order to reach an agreement. We often negotiate daily, without even realising it. Discover the nature and importance of negotiation in the context of procurement and supply chain management.
You will apply sales negotiation strategies when interacting with customers to achieve a mutually beneficial outcome. This course is targeted to sales professionals within any industry.
This qualification is intended for persons who wish to start, operate, manage and grow a new small to medium business venture.
This practical 2-day Negotiation Skills course will demonstrate the best way to run a negotiation – from ice breaking to closing the deal. A highly experienced negotiator will demonstrate, step-by-step, and with the aid of case studies and practical exercises, how to apply a range of powerful neg...
Identifying competitors and what they are offering is a vital part of making your organisation’s products or services stand out in order to retain and attract customers. In today’s competitive business world, competitive advantage is the crux of your organisation.
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