This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.
DurationOverview:
Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. Negotiation skills are essential in the pressurised work environment of today, yet few managers have been trained to respond confidently in the face of these stresses.
It is thus important for managers, supervisors and customer service staff to become familiar with the principles, processes, and techniques of negotiation management.
This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.
Upon completion of this course, participants are better prepared to:
TrainSkills is a training company offering Training and Learning Solutions across South Africa and around the World.
We believe an organisation's greatest asset is their people and that investing into their skills development will significantly increase their job performance and personal lives, which in turn will enhance their ability to contribute to the goals of their organization and the people they work with.
This program provides your sales representatives with proven sales techniques that will allow them to quickly control the sales call.
You will apply sales negotiation strategies when interacting with customers to achieve a mutually beneficial outcome. This course is targeted to sales professionals within any industry.
This interactive sales training course not only shows sales executives HOW to sell professionally, it also GIVES them effective tools for immediate implementation. So whether you are new at selling or a seasoned professional, this course is guaranteed to give you an entirely new approach to selling...
Identifying competitors and what they are offering is a vital part of making your organisation’s products or services stand out in order to retain and attract customers. In today’s competitive business world, competitive advantage is the crux of your organisation.
Negotiation is an invaluable skill for any project manager. Not only do they negotiate agreements with vendors and contractors, but they must effectively negotiate with stakeholders, customers and team members throughout the life of the project.
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