By the end of this course you will have the knowledge needed to prepare for a negotiation, participate in the negotiation process which includes; bargaining, the exchange of information and discussion using the tactics, techniques, skills and strategies you have learnt.
DurationBy the end of this course you will have the knowledge needed to prepare for a negotiation, participate in the negotiation process which includes; bargaining, the exchange of information and discussion using the tactics, techniques, skills and strategies you have learnt, finally completing the course with closing out of the negotiation.
Edge Training is a Fully SETA Accredited, BEE Level 1, Corporate Training Company with a National Footprint.
We solve BBBEE related Skills Development Challenges in a meaningful way. We offer Learnerships and Courses accredited with the following SETA’s: SERVICES SETA, CATHSSETA, W&R SETA, MICT SETA and TETA SETA.
Reduce discounting, complaints and refunds with customer-centric New Generation sales training focussing on increased value orientation, problem solving and customer centricity
This course is SETA accredited and provides training for employment as a cashier, merchandiser promotor or sales assistant.
The critical role of the Sales Manager transcends the mere tracking and reporting of statistics and has evolved into a role which requires proactive leadership, outstanding communication, effective decision making, and above all, motivating others to achieve top performance.
By the end of this course you will be able to execute and close a sale as you will understand both your customer and the sales process. You will now have the skill which will give you the ability to handle difficult customers and analyse your mistakes when following the sales process.
This program provides your sales representatives with proven sales techniques that will allow them to quickly control the sales call.
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