New Zealand Certificate in Food and Beverage Service (Level 4)

Gain supervisory skills relevant for a wide range of food and beverage outlets along with real-world experience at events and functions.

You will learn how to interact with colleagues and customers and provide memorable, high-quality dining experiences while gaining first-hand experience on how to monitor and maintain customer service, policies and procedures.

You will learn how to:

• Monitor and maintain health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers.

• Monitor and maintain interactions between colleagues, managers and customers to provide efficient customer service.

• Monitor and maintain the application of standard operating policies and procedures to work roles in a hospitality establishment.

Restaurant Services strand:

Monitor and maintain food and beverage service operations.

Courses

Programme specific information

Class times

Classes are taught on-campus one day per week. Students will also undertake self-based study and complete theory and evidence based portfolio work and practical work experience. Some students may be required to attend and supervise on-campus evening restaurant services.

Work experience

Work experience or employment in a ‘front of house’ hospitality role is required. Students without current hospitality industry employment will be required to undertake a work experience front of house placement with a local hospitality business consisting of no less than 12 hrs per week.

Career pathways

Successful graduates will apply their skills to guide and monitor staff and maintain food and beverage operations in a broad range of food and beverage service outlets, including the responsible service of alcohol on licensed premises.

Entry requirements

• New Zealand Certificate in Food and Beverage Service (Level 3); or

• Equivalent knowledge, skills, work experience or study.

Other information

Fees free

Students who have never undertaken tertiary studies may be eligible for fees free. Fees free may also apply to students who have previously completed no more than 60 credits of tertiary study

Scholarships:

Free or subsidised fees via Maori & Pacific Student Scholarship placements are also available.