Give your employees skills and knowledge they need to provide a great visitor experience and help you build an even more successful tourism business. Ideal for new recruits as well as experienced staff.
DurationGive your employees skills and knowledge they need to provide a great visitor experience and help you build an even more successful tourism business. Ideal for new recruits as well as experienced staff. Your people will be assessed according to high standards in customer service, communication, health, safety and security practices, Māori language and customs and more.
There is also a special unit standard for businesses who offer a wine, artisan food or craft beer tasting experience to local and international visitors. On completion, your employees will gain the nationally recognised New Zealand Certificate in Tourism (Visitor Experience) – Level 3.
ServiceIQ | Te Pūkenga is the workplace training specialist for the aviation, hospitality, retail, travel, tourism and museums sectors.
We help our customers succeed by growing their talent: Poipoia te kākano kia puāwai.
We’re all about empowering and motivating people to provide great service. This helps businesses remain competitive and Aotearoa New Zealand to be internationally recognised as a great place to live or visit.
It also gives people working in our industries valuable skills and knowledge along with nationally recognised qualifications.
Our focus is on-job training. We work with our customers to develop the right resources, trainers, systems and procedures, and the right amount of in-depth training and follow-up to help them get ahead and stay on top.
If your business is in one of Aotearoa New Zealand’s diverse service sectors and you want to offer the best service you can, we’d love to work with you.
We offer a range of on the job programmes from short up-skill online courses right through to national qualifications.
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