New Zealand Diploma In Information Technology ( Technical Support)

Get hands-on, face to face IT Technical Support training which will make you an asset to any business.

Develop a broad understanding of the core concepts and practical skills in Information Technology, with a Technical Support focus.

Learn how to provide the high standard of IT technical support demanded by today’s employment market.

You will develop your communication skills and your ability to determine the needs of customers and team members.

Topics Include:

• Hardware Fundamentals
• Network Fundamentals
• Software Fundamentals
• Programming Fundamentals
• Database Fundamentals
• Business Systems and User Interface Design
• Networking Technologies – Small Office and Home Office
• Networking Technologies – Enterprise

This programme includes the opportunity to gain an internationally recognised IT Certification from CompTIA (Computing Technology Industry Association).

Completing the Diploma in IT Techncial Support Level 5 prepares you to get an entry level Support Techncian job or you can pathway into the Dilpoma in Systems Adminstration Level 6 and train to become a Sys Admin.

We provide hands-on practical IT training, with smaller class sizes set up as an IT Support workplace environment.