Get hands-on, face to face IT Technical Support training which will make you an asset to any business. Develop a broad understanding of the core concepts and practical skills in Information Technology, with a Technical Support focus.
DurationGet hands-on, face to face IT Technical Support training which will make you an asset to any business.
Develop a broad understanding of the core concepts and practical skills in Information Technology, with a Technical Support focus.
Learn how to provide the high standard of IT technical support demanded by today’s employment market.
You will develop your communication skills and your ability to determine the needs of customers and team members.
Topics Include:
This programme includes the opportunity to gain an internationally recognised IT Certification from CompTIA (Computing Technology Industry Association).
Completing the Diploma in IT Techncial Support Level 5 prepares you to get an entry level Support Techncian job or you can pathway into the Dilpoma in Systems Adminstration Level 6 and train to become a Sys Admin.
We provide hands-on practical IT training, with smaller class sizes set up as an IT Support workplace environment.
EmployNZ is a multifaceted organisation that provides NZQA approved tertiary education courses from Levels 1 through to 6, through our Education Division. We offer English for Speakers of Other Languages (ESOL) Courses and Workplace Literacy & Communication Courses in Auckland.
Across the Bay of Plenty we offer a range of Foundation Education Courses (Includes NCEA Levels 1 and 2) and Tertiary Courses including Early Childhood Educators and IT Technical Support & Networking Diplomas.
Our Social Services Division offers a range of social services, the Youth Service for Tauranga, Taupo and Turangi and also offers employment placement and support services and rehabilitation and release programmes across the Waikato, Auckland and Bay of Plenty.
If you love working with computers, a career in information technology is the perfect pathway for you. Develop essential technical and core IT skills that are needed in the industry or for further study.
Get a taste of the world of tech. Learn the basics including information systems, user experience and interface design, computer networks, databases and software development.
Develop foundation skills in IT and gain practical experience in this industry. This certificate will also guarantee you entry into our Bachelor of Information Technology programme. Study web development, hardware, programming, operating systems, and the internet.
With full-time and part-time options, this course will give you the practical skills and technical smarts you need to understand networking, operating systems, hardware, and scripting. You will be set up to land an entry-level job in I.T. support or progress into a Bachelor of Software Engineering.
Students will learn skills in project management, web development, branding and design, as well as professional ethical practice, security risks, common hardware and software problems.
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