Office Management Comprehensive Course

Introduction to Business English

Learn how to effectively communicate in an office through verbal and non verbal communication. You will also learn how to communicate successfully during meetings and presentations.

Face-to-Face Communication

This subject teaches you how to successfully communicate face-to-face with clients and customers. You will learn how to present yourself in a professional manner that will build valued relationships, not only between clients and  customers, but employees as well.

Organisational Skills

Learn how to manage different types of information (written, oral, electronic), effective time management and organising methods to increase productivity, how to organise within a team by coordinating with others.

Business Etiquette and Professionalism

Learn how to present yourself in a business environment by learning about business etiquette. This includes how to speak over the phone and send emails in a professional manner, how to conduct yourself during an interview and during business meetings.

Business Etiquette and Professionalism

Learn how to present yourself in a business environment by learning about business etiquette. This includes how to speak over the phone and send emails in a professional manner, how to conduct yourself during an interview and during business meetings.

Process Improvement

In this subject you will learn all about Process Basics, as well as identifying Process Improvement Opportunities and Actioning Process Improvement.

Office Management

This subject will teach you everything you need to know about successfully managing an office. Managing office expense accounts, conducting interviews and setting goals. This subject will teach you all the practical skills needed in order to complete daily duties.

Entrance Requirements

Anyone can enroll for this comprehensive course. All you need is to be able to read and write in English, as well as have an understanding of the language. 

Accreditation

This course is a Provider Programme, which means that the course outline, curriculum and study material was developed by Skills Academy. These courses aim to equip you with the skills needed for the workplace, regardless of whether or not you have matric. 

Assessment Structure

There are no exams for this course, only assessments. These consist of a Portfolio of Evidence (POE) which is a combination of more than two assignments and a subject test. The pass mark for these assessments is 50%. 

For assessments which require students to do Practicals, students may have to do the practicals and take pictures or screenshots of their work if they are doing them on their PCs and submit for marking.