Office Working: Building Professional Skills Training

This 5-day training course, “Office Working: Building Professional Skills Training,” equips participants with the essential knowledge to thrive in an office environment. It covers key areas like professional etiquette, time management, and effective communication, ensuring a smooth transition from hands-on fieldwork to administrative roles. 

Participants will also gain proficiency in office tools, problem-solving strategies, and teamwork, while learning how to set career goals for long-term success. By the end of the course, attendees will be well-prepared to navigate office dynamics and contribute effectively in their new positions.

Building Professional Skills Training Content:

• This 5-day training course will cover:
• Day 1: Understanding the Office Environment & Professional Etiquette
• Introduction to Office Culture
• Professional Etiquette and Communication
• Day 2: Administrative and Organisational Skills
• Office Tools & Technology
• Introduction to office software: Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Overview of office equipment (printers, scanners, phone systems).
• Time Management & Task Prioritisation
• Using task management tools like Trello, Asana, or Microsoft To-Do.
• Prioritising tasks and managing workload effectively.
• Tips for staying organised in a fast-paced office environment.
• Day 3: Communication and Collaboration
• Professional Communication
• Writing professional reports, memos, and proposals.
• Active listening and interpersonal communication skills.
• Teamwork and Collaboration Tools
• Working collaboratively with remote and in-office teams.
• Using collaboration tools like Microsoft Teams or Slack.
• Day 4: Problem Solving, Critical Thinking, and Decision-Making
• Critical Thinking and Analytical Skills
• Analysing problems from multiple perspectives.
• Developing solutions and presenting them persuasively.
• Case studies: Office-based challenges and problem-solving strategies.
• Decision-Making in the Office
• Making data-driven decisions using available tools and resources.
• Dealing with conflicts and resolving disputes professionally.
• Role-play scenarios: Responding to challenging office situations.
• Day 5: Professional Development & Career Growth
• Career Planning and Goal Setting
• Setting short-term and long-term career goals.
• Understanding office career paths and advancement opportunities.
• Identifying skills gaps and developing a plan for continuous learning.
• Building a Professional Brand
• Networking within the office environment and building relationships.
• Creating a professional online presence (LinkedIn).
• Preparing for performance reviews and showcasing your contributions.

Learning Outcomes:

• By the end of the course, participants will be able to:
• Understand and Adapt to Office Culture
• Utilise Key Administrative and Organisational Tools
• Communicate Effectively in an Office Setting
• Collaborate and Contribute to Teamwork
• Apply Problem-Solving and Critical Thinking Skills
• Develop a Personal Growth and Career Plan