understand the importance of oral health and the potential effect on their general health, wellbeing and dignity.
Skills for Care recommended Minimum learning Outcomes:
WIII be dependent on the workers role and responsibilities and appropriate training should be provided to enable the worker to provide
understand the importance of oral health and the potential effect on their general health, wellbeing and dignity.
understand the potential impact of untreated dental pain or mouth infection on the behaviour, and general health and wellbeing of people who cannot articulate their pain or distress or ask for help. (This
includes, for example residents with dementia or communication difficulties)
know how and when to reassess oral health.
know how to deliver daily mouth care
know how and when to report any oral health concerns, and how to respond to a person's changing needs and circumstances.
understand the importance of denture marking and how to arrange this for people, with their permission
Complete Training Minimum Learning Outcomes:
Enable the worker to:
Achieve all recommended minimum learning outcomes (listed above)
Have an awareness of common oral health problems
Recognise how poor oral care can affect an individual's overall health
Overcome barriers which individuals may face when seeking oral care
Use effective communication when encouraging active participation
Record oral hygiene and dental treatments
Links to: CQC Key lines of enquiry (KLOES) CQC fundamental standards:
CQC KLOES/Effective: E1, E2, E4, ES/Responsive: R1/Safe: S3
CQC fundamental standards/Person-centred care/Dignity and respect
Suggested refresher frequency:
CQC recommend mandatory staff training as part of the Smiling Matters report.
Monitor performance
Assess knowledge and competence at least annually.
Provide learning and development opportunities when identified or required and at least every 3 years
Founded by Karon Goodman and Jo Oldfield in 2013 and based in Middleton, Manchester, Complete Training has established its reputation as providing the highest standard of training services accessible to the UK health and social care sector.
Originally we were known as ‘Complete Training and Assessment Ltd’, and while this is our Registered Company name, we operate today as “Complete Training”.
We have great on-site training facilities including class-based training rooms and an exclusive practical and fully equipped training facility at our Middleton office.
What we do
We provide a comprehensive range of care training courses and care qualifications covering both fundamental and specialised subjects, and have extensive experience creating customized training programs to meet the specific needs of our clients.
In addition, we provide a wide range of care service specific consultancy services, including training needs analysis, compliance reports, competency assessments, mock inspections, and action planning.
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