Designed to give you the knowledge and skills necessary to lead and communicate in today's highly diverse workplace, this course provides the most current approaches to communicating and motivating employees with culturally different expectations.
DurationDesigned to give you the knowledge and skills necessary to lead and communicate in today's highly diverse workplace, this course provides the most current approaches to communicating and motivating employees with culturally different expectations.
The course covers improved interpersonal relationships, team productivity, and overall customer service. You also learn innovative practices specifically geared to today's highly diverse workplace to resolve conflict. Maximize your leadership and communication skills and be ready to apply them immediately in the workplace and your personal life.
What You Can Learn:
For over a century, UCLA Extension has helped prepare people to live better lives through the power of education.
As one of the nation’s oldest, largest and most comprehensive continuing and professional studies providers, UCLA Extension gives you a wide range of options to advance in your career, switch careers, or achieve personal growth.
UCLA Extension offers:
The excellence that comes with a UCLA-approved curriculum
Open enrollment—most courses require no admission decision
Evening, weekend, daytime and online courses
Locations throughout L.A.—Westwood, DTLA, and Woodland Hills
Certificate and specialization programs, transferable undergraduate
degree-credit, and continuing education credits
Custom programs and corporate education, available worldwide
Non-credit courses, workshops, and special events
Courses specifically designed for working adults, college students, and lifelong learners
Looking for a course to help improve your business writing in Los Angeles or online? In this 1-day Business Writing course, participants learn step-by-step how to write more persuasive and effective emails, reports and business proposals and create a more favorable impression of themselves
This course explores the theoretical foundations and applications of business ethics.The coursework, tools, and discussions in business ethics provide a solid ethical foundation integral to all business careers.
This course teaches you how to strengthen your skills of influence, increase your ability to persuade, and negotiation without conflict. In addition, this course will teach you conflict management skills when conflict cannot be avoided.
Communication in the workplace is increasingly done via the written word. With different perspectives, personalities and priorities it is no wonder that communicating effectively can be a challenge.
That’s why every leader at your organization needs to be able to coach, give feedback, and ignite better conversations. Without effective communication, employee performance, employee engagement, talent retention, and business execution are at risk.
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