People Leadership and Managing Performance

People Leadership and Managing Performance

This course provides participants with a strategic approach to ensuring the efficiency and effectiveness of a team’s performance. Whether at the organisational, departmental or employee level, the of people and performance management is to make sure that all the business goals are being met in a satisfactory manner.

Using practical tools like the GROW model, performance planning and reviews and 360 degree feedback, you will be exposed to best practice methods to assure you can implement, manage and measure the performance of your team.

Learning Outcomes

After completing this course participants will be able to:

• Know why performance management matters
• Understand the manager’s role in performance management
• Set teams up for success
• Coach for improved performance
• Monitor and measure performance
• Do performance planning• Give feedback on staff performance
• Give tips for positive and negative performance
• Deal with and manage underperformance

Course Outline

Performance management amongst your team is a strategic approach to ensuring the efficiency and effectiveness of an organisation. By using coaching techniques, with a focus on developing key strengths, managers can provide staff with guidance on how to improve individual performance.

Taking into consideration your organisation’s goals, both internal and external, sets the stage to apply a performance management approach with your team and put a measurable plan in place