Our Personal Effectiveness Course will equip Team Leaders with the skills to manage their workload effectively by working Smarter, not Harder.
DurationOur Personal Effectiveness Course will equip Team Leaders with the skills to manage their workload effectively by working Smarter, not Harder.
Team Leaders have a lot of tasks to complete every single day. Many of these tasks can be time consuming if not handled correctly.
A planned and prepared work state is always more likely to succeed.
In this session we will look at time management principles in order to become more personally effective.
Personal Effectiveness Course Benefits
If your Team Leaders are struggling to manage their existing workload, which impacts the amount of quality time they spend with team members; it is likely that they are not effectively planning or recognising which tasks are Important and/or Urgent.
You may have noticed they spend more time fire-fighting, rather than being proactive. They may be struggling to say NO, or feel uncomfortable letting go of control and thereby are not delegating to their team.
When Team Leaders have attended this course they will feel relieved that they no longer have to worry about stressful days, where they are extremely busy, but feel that they haven’t achieved their objectives.
During this course you will…
Explore what it takes to be personally effective.
State the benefits of planning & prioritisation for you, your team and the organisation.
Be introduced to and Practise writing SMART Objectives.
Develop an effective approach for planning monthly, weekly and daily tasks, to ensure objectives are met.
Be introduced to the ‘Eisenhower Matrix’ to enable the prioritissation of tasks in order of urgency and level of importance.
Identify common time wasters that are self inflicted and inflicted upon you.
Explain how you are going to manage interruptions and time wasters in order to overcome time management barriers.
State the benefits of delegation and explore common reasons which may stop managers from delegating.
Explore a 7-step approach to effective delegation.
Learn how to facilitate effective meetings and maintain the agreed timeframe.
Develop your own action plan towards improving your personal effectiveness.
About Us
How we help companies turn a corner to success
Turner Corner Learning Solutions is a Worcestershire-based Training Provider, owned by Jacqui and Peter Turner.
We are not a training provider which promotes a quick-fix approach. How many times have you seen team members leave a training course with enthusiasm, but within two or three weeks, have slipped back into old habits? And as a result, you’ve been disappointed with your return on investment?
This is a very common scenario, and one we aim to avoid.
This is why we have developed a 3 step approach, ensuring a high return on your investment and long term results.
Step 1: Assess
You can choose from an onsite Training Needs Analysis (TNA) or our Mystery Shopper Activity.
The purpose of each activity is to help you assess the strengths and skill gaps of your customer service teams and team leaders. The Team at Turner Corner will provide a detailed report of our findings, along with training recommendations.
Step 2: Deliver
Design and Deliver bespoke training programmes, based on our Step 1 assessment. We use the Giraffepad learning platform to get to know your teams prior to the training, share course objectives and upload additional learning resources pre and post training.
Your employees will also have an opportunity to provide their own personal objectives, thus ensuring our training courses meet business and employee needs.
Step 3: Embed
Option 1: Action Learning Sets. Your teams will attend 3 one hour follow up, virtual coaching sessions, in small groups. These sessions will provide an opportunity for your teams to discuss actions they have taken after attending the training, share key challenges and receive group coaching support. During the 3rd action learning set, each team member will present a 5 minute presentation, outlining their learns, actions and benefits.
Option 2: Coaching. We will provide 1:1 on-site or virtual coaching sessions for your team members, to help embed their new skills and avoid a return to old habits.
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