PIVOT Level 5 National Certificate Generic Management

Programme Outcomes:

• Promote innovation
• Leadership theories
• Managing change
• Effective workplace relations
• Project planning
• Operational planning
• Effective decision making
• Managing risk
• Basic mathematical and financial analysis
• Managing the finances of a unit
• Managing diversity
• Ethics and culture
• Creating an effective culture
• Promote a learning culture
• Recruitment and selection
• Talent management
• Knowledge management
• Effective communication
• Conflict management
• Emotional intelligence
• Building effective teams
• Performance management
• Coaching
• Formulation