PMP Certification Course

PMP is the top project management certification in North America and other countries because it demonstrates you have the specific skills employers seek, dedication to excellence, and capacity to perform at the highest levels.

The PMP delivers benefits. The median salary for project professionals in North America is 25% higher than that of those without it. The PMP proves you work smarter. It shows you have the skills to drive business results and increase your organization’s impact in the office and around the world.

Course Outline

Domain 1: People

Task 1: Manage conflict

• Interpret Source and Stage of Conflict

• Analyze Context for Conflict

• Evaluate, recommend, or reconcile an appropriate conflict resolution solution.

Task 2: Lead a Team

• Appraise Team Member Performance Against Key Performance Indicators

• Support and recognize Team Member Growth and Development

• Determine the appropriate Approach

• Verify Performance Improvements

Task 3: Support Team Performance

• Appraise Team Member Performance Against Key Performance Indicators

• Support and recognize Team Member Growth and Development

• Determine the appropriate Approach

• Verify Performance Improvements

Task 4: Empower Team Members and Stakeholders

• Organize Around Team Strengths

• Support Team Task Accountability

• Evaluate Demonstration of Task Accountability

• Determine and Bestow Levels of Decision-Making Authority

Task 5: Ensure Team Members or Stakeholders are Adequately Trained

• Determine the required competencies and Elements of Training

• Determine Training Options Based on Training Needs

• Allocate Resources for Training

• Measure Training Outcomes

Task 6: Build a Team

• Appraise Stakeholder Skills

• Deduce Project Resource Requirements

• Continuously Assess and Refresh Team Skills to Meet Project Needs

• Maintain teamwork and Knowledge Transfer

Task 7: Address and Remove Impediments, Obstacles, and Blockers for Team

• Determine and prioritize Critical Impediments, Obstacles, and Blockers for Team

• Use Network to Implement Solutions to Remove Impediments, Obstacles, and Blockers for Team

• Re-Assess continuously to Ensure Impediments, Obstacles, and Blockers for the team are being Addressed

Task 8: Collaborate with Stakeholders

• Evaluate Engagement Needs for Stakeholders

• Optimal Alignment Between Stakeholder Needs, Expectations and Project

• Objectives

• Build Trust and Influence Stakeholders to Accomplish Project Objectives

Task 9: Engage and Support Virtual Teams

• Examine Virtual Team Member Needs

• Investigate Alternatives

• Implement Options for Virtual Team Member Engagement

• Continually Evaluate Effectiveness of Virtual Team Member Engagement

Task 10: Mentor Relevant Stakeholders

• Allocate Time to Mentoring

• Recognize and Act on Mentoring Opportunities

Task 11: Promote Team Performance Through Application of Emotional Intelligence

• Assess behavior Through Use of Personality Indicators

• Analyze Personality Indicators and Adjust to the emotional needs of Key Project Stakeholders

Domain 2: Process

Task 1: Execute Project with Urgency Required to Deliver Business Value

• Assess Opportunities to Deliver Value Incrementally

• Examine Business Value Throughout Project

• Support Team to Subdivide Project Tasks as Necessary to Find Minimum Viable Product

Task 2: Manage Communications

• Analyze the communication needs of All Stakeholders

• Determine Communication Methods, Channels, Frequency and Level of Detail for all Stakeholders

• Communicate Project Information and Updates Effectively

• Confirm Communication is Understood, and Feedback is Received

Task 3: Assess and Manage Risks

• Determine Risk Management Options

• Iteratively Assess and prioritize Risks

Task 4: Engage Stakeholders

• Analyse Stakeholders

• Categories Stakeholders

• Engage Stakeholders Category

• Develop, Execute and Validate a Strategy for Stakeholder Engagement

Task 5: Plan and Manage Budgets and Resources

• Estimate Budgetary Needs

• Based on Scope of Project and Lessons Learned from Past Projects

• Anticipate Future Budget Challenges

• Monitor Budget Variations and Work with the governance process to Adjust as Necessary

• Plan and Manage Resources

Task 6: Plan and Manage Schedule

• Estimate Project Tasks

• Utilize Benchmarks and Historical Data

• Prepare a schedule based on Methodology

• Measure Ongoing Progress Based on Methodology

• Modify the schedule as Needed, Based on Methodology

• Coordinate with Other Projects and Other Operations

Task 7: Plan and Manage Quality of Products and Deliverables

• Determine the quality standard required for Project Deliverables

• Recommend Options for Improvement Based on Quality Gaps

• Continually Survey Project Deliverable Quality

Task 8: Plan and Manage Scope

• Determine and Priorities Requirements

• Break Down Scope

• Monitor and Validate Scope

Task 9: Integrate Project Planning Activities

• Consolidate Project or Phase Plans

• Assess Consolidated Project Plans for Dependencies, Gaps and Continued Business Value

• Analyse the data collected

• Collect and analyze Data to Make Informed Project Decisions

• Determine Critical Information Requirements

Task 10: Manage Project Changes

• Anticipate and Embrace Need for Change

• Determine Strategy to Handle Change

• Execute a change management strategy according to Methodology

• Determine a Change Response to Move Project Forward

Task 11: Plan and Manage Procurement

• Define Resource Requirements and Needs

• Communicate Resource Requirements

• Manage Suppliers or Contracts

• Plan and Manage Procurement Strategy

• Develop a Delivery Solution

Task 12: Manage Project Artifacts

• Determine Requirements for Managing Project Artifacts

• Validate Project Information is Kept up-to-date and Accessible to all Stakeholders

• Continually Assess Effectiveness of Management of Project Artifacts

Task 13: Determine Appropriate Project Methodology or Methods and Practices

• Assess Project Needs, Complexity and Magnitude

• Recommend Project Execution Strategy

• Recommend a Project Methodology or Approach

• Use Iterative, Incremental Practices Throughout the project life cycle.

Task 14: Establish Project Governance Structure

• Determine Appropriate Governance for a Project

• Define Escalation Paths and Thresholds

Task 15: Manage Project Issues

• Recognize when a Risk Becomes an Issue

• Attack Issues with Optimal Action to Achieve Project Success

• Collaborate with Relevant Stakeholders on Approaches to Resolve Issues

Task 16: Ensure Knowledge Transfer for Project Continuity

• Discuss Project Responsibilities within Team

• Outline Expectations for Working Environment

• Confirm Approach for Knowledge Transfers

Task 17: Plan and Manage Project or Phase Closure or Transitions

• Determine Criteria to Successfully Close Project or Phase

• Validate Readiness for Transition

• Conclude Activities to Close Out Project or Phase

Domain 3: Business Environment

Task 1: Plan and Manage Project Compliance

• Confirm Project Compliance Requirements

• Classify Compliance Categories

• Determine Potential Threats to Compliance

• Use Methods to Support Compliance

• Analyze the Consequences of Noncompliance

• Determine the necessary approach and Action to Address Compliance Needs

• Measure Extent to Which Project is complying

Task 2: Evaluate and Deliver Project Benefits and Value

• Investigate How Benefits are Identified

• Document Agreement on Ownership for Ongoing Benefit Realisation

• Verify the measurement system is in Place to Track Benefits

• Evaluate Delivery Options to Demonstrate Value

• Appraise Stakeholders of value-gain Gain Progress

Task 3: Evaluate and Address External Business Environment Changes for Impact on Scope

• Survey Changes to External Business Environment

• Assess and prioritize Impact on Project Scope or Backlog Based on Changes in the external Environment

• Recommend Options for Scope or Backlog Changes

• Continually Review the Business business environment for Impacts on Project Scope or Backlog

Task 4: Support organizational Change

• Assess organizational Culture

• Evaluate Impact of organizational Change on Project and Determine the required actions.

• Evaluate Impact of Project on the Organization and Determine Required Actions