Practical Negotiations

The art of negotiation is vital for the modern business, and in this two-day workshop you will learn how to plan, build rapport, state your position and agree compromise confidently.

Course Outline

Overview

This two-day workshop looks at the essential skills and techniques you need to become an effective negotiator and take control of situations to achieve win/win outcomes. It contains a number of case studies and practical exercises to build on your skills.

Aims and Objectives

This course is designed to offer a compelling overview of the skills, knowledge and essential techniques to become an effective and confident negotiator.

Duration

This is a two-day workshop course.

Prerequisites

There are no formal entry requirements for this course. However, learners are expected to have a good understanding of both spoken and written English.

Who Should Attend

This course is ideal for anyone in management, sales or roles which require negotiation with third parties, as well as those looking to build on their interpersonal skills.

Content

This course covers the essentials of effective negotiation, and is separated into six main topics:

Understanding your Own Negotiation Style

In this chapter, each learner will review their current negotiating style and background, as well as identifying their own strengths and areas for development.

The Negotiation Process

This stage looks at the four stages of the negotiation model and the key skills required.

The Value of Effective Preparation

This chapter looks at the importance of preparation in effective negotiation and how to go about it, including setting goals and objectives as well as understanding the needs and interests of the other party.

Practical Interpersonal Skills

This section looks at personal skills necessary for effective negotiation including building rapport, questioning and listening skills, influencing emotions and non-verbal communication.

The Essential Steps to Negotiation

This outlines the process for effective negotiation, from planning and preparation to reaching agreement and evaluation.

Bargaining in Different Situations

This section examines the restraints you may face in negotiations as well as how to adapt your negotiating style depending on the situation.

Course Benefits

By the end of this course, participants will have an effective negotiating style and the ability to apply those new skills to the workplace and put them into practice.

This course can also prove useful as an assessment exercise for individuals or groups in a workplace setting.

Certification

Learners will be given a Certificate of Attendance on successful completion of the course.