Presentation And Communication Skills

by HQN Claim Listing

If so, this workshop is for you. It’s full of practical tips and advice for those who present to and communicate with colleagues, customers and partner organisations.

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img Duration

1 Day

Course Details

Do you want to improve your presentation and communication skills?

If so, this workshop is for you. It’s full of practical tips and advice for those who present to and communicate with colleagues, customers and partner organisations.

Effective presenting and communicating isn’t always easy; so this workshop will build your confidence by focusing on:

Presentations 

  • Organisation, planning and preparation

  • Delivery techniques and tips

  • Engaging your audience

  • Harnessing your style

  • Presentations as a tool.

Communication 

  • Focus on your communication style

  • Understanding how your style is received

  • Active listening and ‘killer’ questions

  • The power of non-verbal communication

  • Language as a tool.

Who will benefit from this course? 

  • Housing officers

  • Senior housing officers

  • Team leaders

  • Heads of service.

  • York Branch

    St Maurice’s Road, York

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