This course is designed for those who are currently working or would like to work within the health and social care sector in a wide range of job roles. It will provide you with the knowledge to answer a series of questions leading to a Level 2 Accredited Qualification.
DurationThis course is designed for those who are currently working or would like to work within the health and social care sector in a wide range of job roles. It will provide you with the knowledge to answer a series of questions leading to a Level 2 Accredited Qualification.
There are seven mandatory units to complete:
We offer full-time courses for school leavers including A Levels and vocational qualifications, full-time Access to Higher Education courses, part-time adult professional development, entry level and recreational courses as well as full and part-time degree level study.
On this apprenticeship, you will learn how to resolve problems and provide the best service possible. You will complete the course with excellent customer service skills that many employers look for.
This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control.
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability.
This course is designed to help you understand the impact of customer service and deliver the best customer service for your clients leading to improved customer loyalty, enhanced brand perception, and delivering long-term success for your organisation.
This accredited qualification is suitable you if you are 19+ and want to improve your knowledge of the importance of customer service including how to satisfy customers’ expectations.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore