Problem Solving & Root Cause Analysis

by BMINZ Claim Listing

Root Cause Analysis is a method of solving problems that is used to diagnose the true cause, faults, variations and/or problems.

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img Duration

1 Day

Course Details

Organisations With Staff Skilled In Effective Problem Solving And Root Cause Analysis Have The Benefit Of:

  • Identifying cause and effect for problem solving
  • Developing long lasting workplace solutions
  • Improving reliability and performance management
  • Identifying supply chain interruptions and more

Learning Objectives

Clearly defining problems that need evaluation with techniques to resolve them is the basis of this course. Participants will learn a systematic team approach to problem solving by utilising the Plan-Do- Check-Act (PDCA) method. Upon completion learners will be able to:

  • Define the problem, assemble a team and take containment action
  • Measure the impact of the problem
  • Apply standard methods to investigate and analyse problems
  • Explain methods for developing and implementing solutions
  • Identify root causes of problems and potential solutions
  • Implement appropriate actions to prevent recurrence
  • Develop best practices for monitoring action plans for success
  • Exercise effective team based problem solving skills
  • Articulate root cause analysis methods
  • Understand Fishbone, 5 Why, Histograms, Bell Curves and Variation.
  • Tauranga Central Branch

    112 Third Avenue, Tauranga Central, Tauranga

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