Supply chain management is an indispensable part of most businesses and an important factor in success and customer satisfaction. Increasing your knowledge of supply chain and product management and the tools available online to help facilitate it is vital.
DurationCustomers expect a certain level of quality which includes the correct product assortment available at the right location. Your customer satisfaction levels diminish if necessary products or parts are not in stock when required.
The right delivery time is a factor in this as customers expect products to be delivered at a specific time. For example, consider how customer satisfaction diminishes when a pizza delivery an hour late or Christmas presents arrive on Boxing Day.
Along with this, the correct after-sale support is also a customer expectation as repairs or other support services must be prompt and accurate.
In an ever-changing digital world, Skill Finder is committed to connecting the Australian workforce and small to medium businesses to new learning opportunities. A centralised marketplace, Skill Finder is powered by the world’s top technology platforms and software providers. With 1000s of online courses, the platform provides an opportunity for every Australian to level-up their knowledge with transferable and useful microskills, so they are prepared for an unpredictable future where agility and adaptability is key.
Learn the fundamentals of creating products and/or services that provide meaningful and relevant experiences for users.
Product Management is a booming field that shaped the careers of Apple, Google, eBay, FedEx and Amazon founders. Bridging the worlds of technology, business and design, Product Managers are critical to business success and highly valued in the workplace.
In today’s technology-driven world, phrases like “responsive design” and “user-friendly interface” have become increasingly important across industries.
Learn the basics of user experience design in this one-day, hands-on UX workshop environment. By the end of the day, you will have designed and created a mobile prototype. You will gain experience with core tools used in the UX design space and emerge with a high-level understanding of what user ex...
UX Design Fundamentals explores the dynamic and ever-expanding field of user experience design, honing in on enhancing users’ interactions with products such as websites, apps, and physical objects. This practical and interactive course focuses on equipping participants with research techniques t...
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