Supply chain management is an indispensable part of most businesses and an important factor in success and customer satisfaction. Increasing your knowledge of supply chain and product management and the tools available online to help facilitate it is vital.
Customers expect a certain level of quality which includes the correct product assortment available at the right location. Your customer satisfaction levels diminish if necessary products or parts are not in stock when required.
The right delivery time is a factor in this as customers expect products to be delivered at a specific time. For example, consider how customer satisfaction diminishes when a pizza delivery an hour late or Christmas presents arrive on Boxing Day.
Along with this, the correct after-sale support is also a customer expectation as repairs or other support services must be prompt and accurate.
In an ever-changing digital world, Skill Finder is committed to connecting the Australian workforce and small to medium businesses to new learning opportunities. A centralised marketplace, Skill Finder is powered by the world’s top technology platforms and software providers. With 1000s of online courses, the platform provides an opportunity for every Australian to level-up their knowledge with transferable and useful microskills, so they are prepared for an unpredictable future where agility and adaptability is key.
Learn the fundamentals of User Experience (UX) design in this comprehensive course. Master user research, prototyping, interaction design, usability testing, and Agile UX methodologies. Develop skills to craft intuitive, user-centered experiences from research to launch.
Balance business viability, technical feasibility, and customer desire to lead products and features toward long-term success. Learn from a seasoned expert.
This comprehensive UX/UI course is designed to equip students with the skills and knowledge necessary to create user-centered designs, utilizing tools like Figma and Adobe XD, and to prepare them for a career in UX design.
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Learn the fundamentals of creating products and/or services that provide meaningful and relevant experiences for users.
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