Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.
DurationStarting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles, the soft skills of getting along. This training will help you develop the soft skills you need to thrive when facing client’s day after day.
Founded in 2013, the Academy is in heart of Kuala Lumpur near the iconic KLCC - Petronas Twin Towers (distance of 500m) and reflects the diverse backgrounds and cultures of the area. We believe that education is a fundamental right, and everyone should have access to quality higher education.
With this view in mind, we strive to create opportunities for those who have genuine aspiration and honest intention, who seek high-quality education, great academic experience, unparalleled student services, globally recognizable qualifications, and career prospects post qualification after studying in their chosen destination countries. At KLCC we also provide consultation and advice to students who desire to pursue higher education abroad.
Our activities also incorporate guidelines of Study abroad professional bodies. We have numerous students and staff, eager to learn, create and grow together. Our courses aim to develop students’ skills to perfection. while also addressing identified needs within industries. In addition to the professional code of conduct, we observe ethical, moral, and personal values to maintain high standards in our work.
Certified Customer Service Excellence course is offered by Master Trainers. We are training provider in Malaysia with a team of highly experienced training experts , coaches, consultants who are passionate in solving human capital and human resources problems, challenges and issue.
Customer Service course is offered by Via Commerce. Via Commerce Sdn. Bhd. was incorporated in 2002 by a group of professionals from various backgrounds.
Excellence customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”.
Customer Services Course is offered by Ascot Academy. Ascot’s Short Course Training Programme can also be customized and tailor-made to the specific requirement of any hospitality and service related establishments.
Customers in today’s environment are exposed to many new experiences and their expectations have also changed. Today, guidelines, procedures, waiting time all contribute customer’s satisfaction level. In addition, the banking landscape and platform.
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