Our professional certificates awarded by utm space. The programme is fully accredited by the school of professional and continuing education, universiti teknologi malaysia (utmspace), an internationally recognised and reputable university.
DurationOur professional certificates awarded by utm space. The programme is fully accredited by the school of professional and continuing education, universiti teknologi malaysia (utmspace), an internationally recognised and reputable university.
Our highly recognised “Professional Certificate” is designed to bring you to a level of hands-on knowledge that can help you excel in any top level of customer-oriented careers.
Among the World’s Top 200 universities, UTM is ranked 187th in the Quacquarelli Symonds (QS) World University Rankings 2021.
Enrol into our best-selling course which is internationally and locally recognized as participant can also explore non-aviation careers. As we are now offering Professional Certificate in other fields.
The benefits of taking our Professional Certificate
Train & Place Programme
Our Story
Best Cabin Crew/ Airport Training & Placement Academy in Asia
Inter- Excel Group (IEG) established itself as a Flight Attendant Preparatory Training centre in 1993. With the launch of its trademark Flight Attendant Preparatory Course (FAPC), it quickly developed into a regional pioneer in the Asia Pacific region. We are the #1 pioneer cabin crew school to this day.
Since its inception, IEG has trained and produced thousands of world class cabin crew as well as airport personnel for the world’s leading airlines and airport operators. We have embark in producing young professionals to excel in the service-oriented industry.
Our Vision
To be a leader in aviation training and a one-stop global aviation consultancy provider.
Our Mission
IEG aims to be a trusted brand providing reliable solutions and consultancy to the aviation and logistics industry.
Why Choose Inter Excel?
Do you feel like you belong in the sky? Then joining Inter Excel sounds like something you should do! Here’s why.
Impressive track records (Thousands of successful placements)
Direct ties with various international airlines
Highest chances of success only with industry focus training
Professional and dedicated trainers
In-house interviews (only for Inter- Excel students)
Highly rated and recommended by top airlines
100% Job Assistance - Free placement for airline/ airport/ customer service jobs
Excellent Customer Service course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.
This is a 2-day customer service training skill improvement program that focuses on handling difficult and demanding customers. It includes understanding customer needs and expectations, handling customers on the phone and complaints, psychology of customer complaints, solving customer’s problems...
Attitude decides everything of a person. Attitude in workplace determines the ability and performance of an employee. It decides career success of a person. Career Success at workplace determine the future of an employee in the company.
With eager anticipation, you enrol in the program and are immediately struck by the immersive, experiential approach to learning. The trainers don't just lecture at you; they engage you in practical exercises and real-world scenarios that hone your skills and reinforce your newfound knowledge.
This popular Customer Experience course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyze the changing nature of your digital customers, create feedback loops and fully embed the customer experience within your business.
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