Develop a standard template for common email responses to save time whilst ensuring a professional and common standard is used
Professional Communication
earning objectives and expected outcomes
Deliver a positive first impression so your customers remain loyal
Develop a standard template for common email responses to save time whilst ensuring a professional and common standard is used
Define a guide on what communication method to use to achieve the best outcome
Provide a great service and experience to people internally and externally whilst also achieving your objectives
Develop communication skills that will help you in your professional and personal life
Course content includes:
Creating a great first impression of yourself and the company (all touch points with the customer or person via face to face, phone or email)
What makes a great communicator
Communication barriers and how to overcome them
The different communication methods and when to use them (face to face, phone,written or email)
Top tips for effective communication (face to face, phone or email)
How to write emails that get read, prioritised and actioned
Structure and process for making outbound calls (internally and externally)
Understanding people's preferences to gain action
About Us
E-learning, classroom and online sales training and development programmes working with clients across the North West, UK and USA
Transforming customer experiences and optimising sales results so you outperform the competition
We work with Sales Leaders and CEOs to help them achieve record-breaking turnovers and sales results through business development strategies, sales process development, technology applications, sales training and customer service programmes.
Distance working is increasing, so we have to ask, how can we improve our sales team's performance and adapt to the new buyer behaviours and lead generation methods. All our sales trainers have successfully worked with SME’s and Blue-Chip companies alike to optimise their team’s sales performance.
In a growing digital age, your sales team must gain the best business development skills to secure new business and generate high growth from your existing clients.
Whether you are selling software or other products, services or solutions, our courses and 360-degree sales training solution will develop your sales team and help you enhance business performance. Fast track or long-term training programmes, we can help you accelerate your sales team’s performance.
Solutions2Success is an industry accredited online sales training and blended learning organisation based in the North West UK, providing leading sales training programs to sales teams across many sectors.
Both UK and USA companies benefit from bespoke sales training programs curated by our Institute of Sales Management Education Endorsed Centre’s highly experienced sales trainers to help ensure sales teams can transform customer experience and optimise sales results.
At Solutions2Success, we pride ourselves on curating personal approaches to each client and tailoring our sales training programs to achieve great results so you achieve your sales objectives. We support companies both locally in the UK and Across the USA.
If you're marketing to individuals or businesses, you'll need to be familiar with various ideas when it comes to modern sales strategies. Times are changing.
Whether you’re selling products, selling software or services, every year, they are innovating, and you need to do the same to stay ahead of the competition and exceed customer’s expectations. Understanding people is the same.
Through our online sales training and 360-degree blending learning approach, your sales team will develop an excellent knowledge of the sales process steps and strategies, business development and lead generation, social selling, key account acquisition and development, telephone sales and face to face meetings.
By conducting continuous online sales training and development through a blended learning approach, you can improve revenue and connect efficiently with clients by utilising sales tactics from validated theories and proven sales methods.
Our industry experts will work with you and your business development and account management team to aid and enhance your sales team's skills.
Whether you're searching for intensive sales training or focusing on solution selling sales tactics for selling software or solutions, we've got you covered. Our industry accredited team will assist you in increasing revenue and developing deeper relationships with your customers.
We offer expert training and coaching, consultancy, and support, as well as team development. Our coordinated sales training programs are designed to support your business team, sales operation, HR and training department. For more insight and information on the online sales training programs, get in touch today.
Book a stress management course based on a full or half a day for up to 20 delegates, in which they will learn strategies to effectively deal with stress. This is an established, holistic approach using mindfulness, NLP and counselling skills.
Who is it for? Why are you writing it? What does it need to say? How will it be presented: report? letter? email? text? 4 key questions to ask - and to answer.
Our outstanding Media and Communication department of widely published experts help you to develop a strong understanding of the media industries and trends in media culture and communication.
On the first day the business writing training will cover the nuts and bolts of writing: grammar, punctuation and spelling. On the second day we will work on planning, structuring and presenting your work.
We tailor training courses to your precise needs, working with your policies, procedures and values. We frequently blend several skill elements together supporting specific business goals and themes.
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