At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization.
DurationAt any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization – for all you know the next person to enter the premises could be a client or customer, a potential employee, a person with criminal intentions or even a spy from a competitor organization.
First impressions make lasting ones and to create a good impression of your business you need to have good security measures in place, a tidy and presentable waiting area, clean facilities and a professional and welcoming manner when dealing with the public at large.
The purpose of this course is to help you manage your reception area so as to ensure that it is clean and safe as per organizational standards as well as to see that the general presentation of the reception area is in line with corporate policies and branding. You will also learn how to monitor and control stationery requirements.
We are a diverse and dynamic team of passionate training specialists who believe that self-betterment and additive education are transformative elements that can help people realise their full potential.
We are in the constant pursuit of excellence and proud of our authentic BBEEE roots. We want to work with companies who share our vision
This course is a combination of the best we have to offer in Customer Service and Call Centre skills. We have combined our Customer Centric Employee Course and our Telephone Skills for Call Centres to give a powerful vitamin boost of essential knowledge and skills for anyone working in a high-stres...
Telephone Etiquette course is offered by The ICHAF Training Institute. With more than a decade of experience in the field of corporate learning and development we at ICHAF understand the needs, demands and desired outcomes that are synonymous with large corporates.
Call Centre short course is offered by Rand Training College. We strive to provide our students with a dynamic and motivating academic input and personal attention.
Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
At the end of this workshop learners will have mastered the art of communicating positively and without barriers, and be able to effectively assist and support customers to their business.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan