Job prospects in the field of customer service are incredibly varied; graduates will have the possibility of working in financial institutions, insurance companies, car dealers, call centers, or storefronts, amongst others.
DurationHigh-pressure sales are a thing of the past! In 2020, the development of new technologies and the introduction of new products on the market has resulted in the need for continually informed salespeople able to provide invaluable guidance to customers.
Job prospects in the field of customer service are incredibly varied; graduates will have the possibility of working in financial institutions, insurance companies, car dealers, call centers, or storefronts, amongst others.
Targeted skills:
Use of a variety of sales techniques
Effective communication and counselling with clientele.
Ensure the sale of products through adaptive and convincing argumentation.
Qualities needed:
Good with people
Active listener
Dynamic personality
Adaptable
Admission conditions:
Have a functional level of English
Submit necessary documentation during registration.
Be aged 18 or older.
INSA College is more than just a school! It's a community of more than 6500 former students. Most of our alumni now hold positions in the fields of IT, commerce, business, media, public services, health care, finance, culture, and more. You’ll find INSA graduates in Quebec, Canada, and internationally.
Our programs are designed to help you access the job market while improving your skills in entrepreunarial endeavors. Through our programs, you will be able to launch your own business projects or jumpstart your professional carreer in Quebec.
This training for salespeople and representatives will teach you the stages of selling and all the techniques to sell more. The course is tailored in content and duration to your industry and needs.
This program is designed to provide students with the fundamental skills, knowledge, and attitudes required for success in an entry-level position.
No matter how phenomenal your merchandise or service are, or how gifted your sales team are, they’ll not be capable to attain a deal with your customer if they don’t know how to determine their buying needs to match potential buyers with products or services best matched to their needs.
If you’re ready to sell bigger deals, in less time, and at full margin, then you’re ready for our Sales Training Accelerator.
We use negotiating techniques in our everyday lives, sometimes without realizing it. In our professional lives, however, negotiating is a necessary and versatile skill. The ability to negotiate appropriately can be your edge in achieving success.
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