Professionalism In The Office

Overview:

The Professionalism in the Office Course provides proven techniques for Administrators, Executive Assistants and Coordinators.

The course will teach you about positioning yourself as a professional, including how to enhance your professional image, expand your skills, and build relationships and networks.

You will learn:

• Positioning yourself as a professional

• How important your attitude is to your role

• The benefits of a professional image

• Assessing your image

• Updating your office skills

• How to look and sound professional with verbal and non-verbal communication

• Expanding your skills and enhancing your role

• Time management tips and how to set priorities

• Project management techniques and long range planning

• Decision making in six easy steps

• Communicating for results

• Writing and presenting with confidence

• Making every letter a sales letter

• Effective presentation skills

• Planning for meetings and becoming an effective facilitator

• Building relationships and networks

• Resolving conflict in your office

• Understand the unique relationship between you and your manager

Learning Outcomes:

When you complete this course you will have achieved a number of learning outcomes.  You will have the knowledge to:

• Help you position yourself as a professional

• Discuss techniques for enhancing your professional image

• Provide ideas for expanding your skills and responsibilities

• Describe practical ways to communicate for better results

• Provide tips for building relationships and networks