Quality 101 Foundational Concepts

by QC Training Services, Inc. Claim Listing

This class is designed to spark a fire for the love of Quality through an introduction of what quality is and its benefits. This class explores the main areas of Quality – foundational concepts and vocabulary, basic tools and methods, and tools that can be applied on the job immediately.

$850

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Course Details

This class is designed to spark a fire for the love of Quality through an introduction of what quality is and its benefits. This class explores the main areas of Quality – foundational concepts and vocabulary, basic tools and methods, and tools that can be applied on the job immediately.

 

Course Objectives:

This program provides a fundamental and practical overview of quality, the evolution of quality systems, and their applications. Problem solving tools and root cause analysis, along with statistics are discussed.

  • Definition of Quality
  • Why quality is important to employees, the organization and customers
  • Benefits of quality and the concept of cost of quality
  • Key concepts of total quality management and process improvement
  • Seven commonly used quality tools and how they are used in problem solving
  • Understanding of common quality roles
  • Introduction to common QMS Standards (ISO 9001, etc.)
  • The root cause analysis process
  • The role of statistics in decision making and DOE
  • A brief history of quality and some noted influences
  • Minneapolis Branch

    3800 American Blvd. West Suite 1500, Minneapolis

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