This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management.
DurationThis course provides a firm foundation for anyone looking to understand quality management practices and techniques.
The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management.
Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles.
The course is to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.
Learner Outcomes
After this class, you will be able to:
Describe the principles and practices that guide quality management activities
Understand how specific tools and techniques can be used to monitor and control quality
Use these tools in combination to create powerful plans and solutions to quality problems
Leverage quantitative and qualitative data to measure and control work
Describe the core competencies involved in several popular quality management methodologies
Employ quality analysis and quality planning approaches to meet customer expectations
ECE offers a wide range of certificate programs and open enrollment courses (including fully online and hybrid options) for both professional development and personal enrichment. Areas of focus include emerging technologies – artificial and business intelligence, big data, and cybersecurity – as well as management fundamentals, information technology (IT) and graphic design, communications, Human Resource (HR) and project management, lean six sigma, academic and professional test preparation, health coach, English as a Second Language (ESL), and many more.
ECE’s Corporate Learning unit customizes course curricula and delivers both individual classes and comprehensive learning tracks directly onsite to a variety of clients across the country, including Fortune 100 companies, nonprofits, and school systems.
The Osher Lifelong Learning Institute (OLLI) at Emory extends lifelong learning via courses designed for adults ages 50+ who wish to stay mentally and physically active. The program boasts more than 1,300 current members while offering educational, cultural, and social programs that nourish the mind, body, and soul. Emory Continuing Education is a division of Emory Academic Innovation.
The highest level affirmation in the six sigma family is the "Black Belt Certification," which is the third-level belt. Black Belt Certification holders are subject matter specialists who are expected to act as six sigma project proprietors or pioneers and mentor green belt holders who report to th...
This course will introduce students to the basics of Lean Six Sigma methodology. Lean Six Sigma Yellow Belt training covers basic improvement procedures and the requisite metrics.
This course was developed by the U.S. Army Corps of Engineers (USACE) and Naval Facilities Engineering Command (NAVFAC) to meet specific needs on their job sites. Its detailed planning concepts are preventative in nature and are designed to reduce do-overs, improve quality and maintain timelines.
The certification program will focus on service and information systems/information technology business processes as well as manufacturing processes, and examples from both types of businesses will be included.
The Lean Six Sigma Green Belt student learns to assist with data collection and analysis for Green Belt projects. We suggest you be a Lean Six Sigma Yellow Belt before you take this course. Â
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