This programme is responsible for serving as a secretariat that oversees the quality of training programmes at intan through the establishment of the intan training and curriculum development committee in an effort to support intan's mission of developing competent human capital in the public sector
This programme is responsible for serving as a secretariat that oversees the quality of training programmes at intan through the establishment of the intan training and curriculum development committee in an effort to support intan's mission of developing competent human capital in the public sector through quality learning. By auditing training courses and trainersat intan, this programme also contributes to enhancing the effectiveness of training quality management.
Quality management programme was established with a goal of implementing quality and innovation programmes to continuously enhance the standard of intan's training administration and service delivery.
This programme also serves as a planner and monitor of the ms iso 9001:2015 quality management system to ensure that the quality of training management fulfills both local and international certification standards. In addition, one of intan's ongoing quality maintenance and improvement actions is the development and implementation of the risk management plan and service continuity plan.
This programme also serves as a secretariat of the public sector conducive ecosystem (eksa) programme to develop a conducive work environment among intan personnel in an effort to revitalize and foster innovation and creative activities.
The National Institute of Public Administration (INTAN) is the training arm of the Public Service Department, Malaysia. It began as a modest training centre at Port Dickson in September 1959 and known then as the Staff Training Centre. This centre provided training to officers on land administration, financial administration, office management and local government administration.
The realisation to provide formal training to government officers has led to the official setting up of the National Institute of Public Administration (INTAN) at Jalan Elmu in June 1972.
Rapid expansion of INTAN’s training in 1980s resulted in the establishment of several branch campuses in 1983 which include the Northern Regional Campus (INTURA) in Sungai Petani, Kedah; the Eastern Regional Campus (INTIM) in Kemaman, Terengganu and the Southern Regional Campus (IKWAS) in Kluang, Johor.
INTAN’s main campus, located at Bukit Kiara Kuala Lumpur was officially opened in 1984 and INTAN Jalan Elmu then became the Central Regional Campus (INTENGAH) in 1998.
Increasing demand for INTAN’s training programmes then necessitated the establishment of two other regional campuses. The Sarawak Campus in Kuching, Sarawak was established in 1999 while the Sabah Campus in Kota Kinabalu, Sabah was set up in 2001.
Continuous learning
Prestigious facilities
Vision
Mission
Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.
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