Quality Management Systems

Increase the levels of your customer confidence and satisfaction when you achieve the requirements of a globally accepted standard of quality management system.

ISO 9001 is recognized worldwide as the international standard for Quality Management Systems. It is one of the quality standards among the range of ISO 9000 standards.

The ISO 9001 certification will enable your company to implement quality systems and processes to ensure better customer service, increase the competency of employees through training, and ensure constant improvement.

This Quality Management System (QMS) standard is well established and is suitable for companies of various sizes, types and products, across all industry sectors to help improve the management processes. Achieving the certification will give your company a competitive edge in the local and global markets.

The process of achieving the ISO 9001 standard involves the whole company, from the front liners, right up to senior management and directors. It is not just the job of the Quality or Legal department to ensure that the requirements of the quality standards are met and fulfilled.

Every employee in the company has to work together to meet the regulatory requirements, so that the quality system can be implemented effectively, and obtain the desired results

The benefits of fulfilling the requirements of this quality standard and achieving certification include having high standards of quality systems and best practice methodologies in place, which will enable your organization to be effective and efficient in all its processes, resulting in high quality products, reduced costs and increased customer satisfaction.

The requirements of the ISO 9001:2015 QMS standard for a quality management system include:

• The clear demonstration that the company is able to continuously produce high quality products that meet customer expectations, as well as the statutory and regulatory requirements.

• The effective implementation of the quality management system to improve customer satisfaction, including continuous improvement of the processes and systems, constantly meeting customer requirements and compliance to the statutory and regulatory requirements.