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De Novo Training And Consultancy SDN BHD (1104347-D) was established in 2012 with the aim to provide practical competency based training to our clients.

The name ‘De Novo’ is a Latin expression meaning ‘anew or ‘afresh’, which we hope we can share our experiences and knowledge to our clients to provide them with a new perspective to enrich or enhance their competencies. 

Our trainers and consultants have more than 15 years of experiences in various industries and areas. De Novo Training & Consultancy is a registered and authorized Training Provider under Pembangunan Sumber Manusia Berhad (PSMB). Our trainers have years of experiences in various industries and areas.

De Novo is also the selected partner for a few principals namely Sage and PayrollPanda to provide consultation, implementation, training and support services to their customers.

Vision

• We strive to be the leader in providing practical competency based training and consultancy.

Mission

• To provide effective practical competency based training and consultancy to our clients by designing course materials which are practical and shared real-life experiences and examples.

Objective

• To provide high quality training to participants

• To encourage participants to simulate actual scenarios during trainings

• To provide information on new and upcoming details relevant to the subject matter

We provide:

• A safe and welcoming environment

• Responsive, courteous and consistent service delivery

• Knowledgeable staff with the skills and capabilities to respond to your needs

• Access to tools and resources to assist you

Quality Policy

Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations.

We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:

• regular gathering and monitoring of customer feedback

• training and development for our employees

• management reviews of customer feedback