Impersonal or indifferent customer service creates dissatisfaction and loses customers! Your Receptionist is the face and the voice of your business and the key to making a professional and positive first impression upon your potential cliental.
DurationImpersonal or indifferent customer service creates dissatisfaction and loses customers! Your Receptionist is the face and the voice of your business and the key to making a professional and positive first impression upon your potential cliental.
Suzan Johnston Australia’s Receptionist and Customer Service Course can offer your Front Desk/Reception staff the polish and professional edge required!
Thank you for taking the time to consider the Suzan Johnston Training Organization. Founded in 1959, Suzan Johnston Australia is an iconic training institution that is renowned throughout Australia for delivering superior and quality training programs.
With 62 years of training experience, Suzan Johnston Australia has an enduring reputation for delivering Nationally Recognised Training and short courses that are of the highest standard. Graduates from our Nationally Recognised Training programs are highly regarded and actively sought after for their outstanding knowledge, skills and professionalism. Suzan Johnston Australia is the name employers know and trust, giving our graduates a definite competitive edge when pursuing employment.
Classes are delivered either virtually or face-to-face within a relaxed and supportive classroom environment. Exceptional trainers who are dedicated to teaching and have extensive industry skills and experience conduct our practical and interactive classes. Please accept my personal invitation to visit our centrally located training centre. Such a visit would enable you to meet our training team, have a guided tour of our training facilities and to observe classes in action.
Customer service starts with listening to the customer and finding out what their needs are, then working with them to achieve their goals. As service providers, you have the power to create a trusting, caring, and customer responsive environment.
Sales And Customer Service training is offered by Drake Training. Drake Training and our partners provide customized training covering the full suite of Microsoft Desktop Applications at Foundations, Intermediate and Advanced Levels.
This workshop will give you the skills to deliver a level of customer service that sets your organisation apart. Â You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.
Help your team to assist in the implementation and creation of policies and procedures, recipes, improve staff workflow and efficiency during service, team management for managers, or shift supervisors.
Delivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
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