Impersonal or indifferent customer service creates dissatisfaction and loses customers! Your Receptionist is the face and the voice of your business and the key to making a professional and positive first impression upon your potential cliental.
DurationImpersonal or indifferent customer service creates dissatisfaction and loses customers! Your Receptionist is the face and the voice of your business and the key to making a professional and positive first impression upon your potential cliental.
Suzan Johnston Australia’s Receptionist and Customer Service Course can offer your Front Desk/Reception staff the polish and professional edge required!
Thank you for taking the time to consider the Suzan Johnston Training Organization. Founded in 1959, Suzan Johnston Australia is an iconic training institution that is renowned throughout Australia for delivering superior and quality training programs.
With 62 years of training experience, Suzan Johnston Australia has an enduring reputation for delivering Nationally Recognised Training and short courses that are of the highest standard. Graduates from our Nationally Recognised Training programs are highly regarded and actively sought after for their outstanding knowledge, skills and professionalism. Suzan Johnston Australia is the name employers know and trust, giving our graduates a definite competitive edge when pursuing employment.
Classes are delivered either virtually or face-to-face within a relaxed and supportive classroom environment. Exceptional trainers who are dedicated to teaching and have extensive industry skills and experience conduct our practical and interactive classes. Please accept my personal invitation to visit our centrally located training centre. Such a visit would enable you to meet our training team, have a guided tour of our training facilities and to observe classes in action.
Customer Service Courses are offered by Karen Sheldon Training.
Certificate III in Business (Customer Engagement) addresses the skills needed in customer contact roles in the growing contact and service centre industry. These include skills to deliver a rewarding customer service experience, and the ability to manage priorities and workplace challenges. You wil...
This workshop is designed specifically for those who are on the front line, those who are the main interface between the organisation and their clients or public. Those who have recently benefited include: Switchboard Operators, Secretaries, Administration Assistants, ‘Help Desk’ Operators, Rec...
Telephone Skills course is offered by Envisage Training for all skill level. This course is for every employee who answers a phone; receptionists, switchboard operators, administrative assistants, sales administrators, personal assistants, sales teams.
Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way
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