Resilience, Conflict & Negotiation

by Access Training Claim Listing

Understand stress and employing self-help strategies

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img Duration

1 Day

Course Details

By the end of this session you will be able to

  • Recognise methods to increase the capacity for resilience

  • Understand stress and employing self-help strategies

  • Self-assess and reflect to help staff increase their own self-resilience for the workplace

  • Improve self-confidence and realise effective

  • techniques to handle conflict and challenging situations

  • Form best practice for negotiation methods in order to resolve workplace issues and problems

  • Newcastle Branch

    Gateshead Skills Academy 8th Avenue Kingsway South, Newcastle

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