If your ambition is to travel the world as cabin crew, or work abroad in a holiday resort, this NCFE (Northern Council for Education) Level 2 qualification is a perfect way to learn more about the aviation and holiday industry. Not only does it cover all aspects of Air Cabin Crew, it also covers air
What's it all about?
If your ambition is to travel the world as cabin crew, or work abroad in a holiday resort, this NCFE (Northern Council for Education) Level 2 qualification is a perfect way to learn more about the aviation and holiday industry. Not only does it cover all aspects of Air Cabin Crew, it also covers airport and ground operations, as well as working in a resort.
This Level 2 course will see you taking part in practical assessments using our realistic mock air cabin at the College. There may also be opportunities to visit airports and well known airlines during the course, which will give you the opportunity to meet employers from the aviation and travel industry. This is a dynamic sector and the variety of skills learnt on the course could also springboard you into other careers within the leisure and tourism industry
Course information
Course content
This course will cover the following topics:
working as a cabin crew member
airline health, safety, and security
aircraft emergency situations
dealing with passengers on board an aircraft
selling techniques
making passenger announcements on board an aircraft
aviation security
airport check-in services
aircraft boarding and arrival services
loading and unloading of aircraft
supporting flight operations
investigating employment opportunities for resort representatives
understanding the role of a representative in a resort
preparing for the start of the holiday season
managing airport and transport duties
investigating the role of the entertainment representative in a holiday resort.
Entry requirements
In our experience in order to be successful on this level of course you will need a level 3 or above in GCSE English and maths.
What's next?
Following successful completion, you could progress into a variety of careers within the leisure and tourism industry.
City College takes pride in the role it plays here in Plymouth and the wider region. By providing access to relevant skills, outstanding training, state-of-the-art facilities and an excellent network of support services, we seek to have a positive impact on both your future and the wider region.
We want you to finish your time with us ready to succeed and to play a role in making our city the place to live, work and play. The impact you will have on your future employers starts here, at City College, and that is why we work closely with the business community and organisations throughout the Great South West and beyond to ensure the skills we deliver are not just what industries need now but also what they need in the future.
As the city’s anchor organisation for skills, we nurture the symbiotic relationship we have with employers – their success means opportunities for our students. But we also realise that their success relies on producing skilled, confident, healthy and resilient workers, which is why health and wellbeing is as important as skills.
Plymouth is a fantastic city with great potential, and our guiding principle here at the College is to ensure our learning environment and organisational culture impacts positively on the health, wellbeing and sustainability of our community and enables all of our students and staff to achieve their full potential. If the workforce fulfils its potential, then so will our city.
We have an extensive range of courses from full-time BTECs and technical qualifications, T Level and university-level courses, to Apprenticeships, part-time and distance learning for adults, GCSEs, functional skills and more.
The rapid regrowth of the travel and tourism industry has prompted a surge in recruitment and a wealth of exciting employment opportunities across the sector. Whether you want to set sail or take to the skies, this course provides you with the foundations for endless career opportunities at home or
This course is designed to give you a good understanding of a variety of careers within the Travel and Tourism industry and will give you a range of skills and knowledge required for employment.
You will study The UK Travel and Tourism Sector, UK Travel and Tourism Destinations, International Travel and Tourism Destinations, Travel and Tourism Business Environments, The Development of Travel and Tourism in the UK, Factors Affecting Worldwide Travel and Tourism, and Airports and Airlines
This Level 2 course focuses on an introduction to working as cabin crew. You will develop your knowledge and understanding of airline health, safety and security, how to respond to unplanned emergencies onboard, selling products and services to passengers.
Throughout the course, you will participate in water survival assessment training, undertake a familiarisation flight, spend time behind the scenes at international airports and develop your knowledge in our very own mock aircraft cabin.
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