Heritage College’s Retail Store Administration certificate program, you will learn everything you need to become a manager, supervisor or even business owner in the retail sector. Learn necessary leadership and communications skills, and study resource management
DurationHeritage College’s Retail Store Administration certificate program, you will learn everything you need to become a manager, supervisor or even business owner in the retail sector. Learn necessary leadership and communications skills, and study resource management, employee recruitment and retention strategies, and conflict management.
Heritage College’s 6-month Retail Administration program is designed to fit around your busy work life. Offered as a part-time program at only 8-hours a week, this flexible program includes three weeks of hands-on work experience in a Calgary-area businesses, or another partner elsewhere in Alberta. Graduates of our programs receive continuing support from Heritage College’s Career Services department, including help with job search, resume and LinkedIn profile reviews, and interview preparation.
Heritage College has proudly served the Calgary region since 2016, providing hundreds of experts with the business and healthcare knowledge they need to succeed.
We provide leading-edge in-class and distance-learning options for students across the Canadian Prairies. Discover a college that works for you!
This course introduces students to key topics in retail management. Students will develop decision making skills related to retailing and develop an in-depth understanding of store-based and non-store-based retailing
The School of Retailing curriculum focuses on a balance between theoretical and practical learning in areas that provide students with the skills to succeed in their careers.
Students will learn how retailing has developed, how retail outlets operate, and how retailers apply retail sales management techniques. Students will also consider factors that affect retailing: globalization, the impact of changing technology, and social and ethical issues.
This 5-day program will make you better managers, ready to push the boundaries of retail. In a context of uncertainty and change.
The program is designed to develop effective leadership and analytic skills toward a strategic understanding of shopper insights and drivers of the value chain.
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