Retail Administration

Heritage College’s Retail Store Administration certificate program, you will learn everything you need to become a manager, supervisor or even business owner in the retail sector. Learn necessary leadership and communications skills, and study resource management, employee recruitment and retention strategies, and conflict management.

Heritage College’s 6-month Retail Administration program is designed to fit around your busy work life. Offered as a part-time program at only 8-hours a week, this flexible  program includes three weeks of hands-on work experience in a Calgary-area businesses, or another partner elsewhere in Alberta. Graduates of our programs receive continuing support from Heritage College’s Career Services department, including help with job search, resume and LinkedIn profile reviews, and interview preparation.