Prepare for and advance your career in retail operations with Nashville State’s Retail Management Technical Certificate. Learn management, marketing, merchandising, communications, and financial fundamentals necessary for professional success.
DurationPrepare for and advance your career in retail operations with Nashville State’s Retail Management Technical Certificate. Learn management, marketing, merchandising, communications, and financial fundamentals necessary for professional success.
Gain technical skills and competence with the latest software solutions for business. Career opportunities for graduates include product manager, merchandising manager, store manager, marketing associate, and retail sales associate.
Founded in 1970, Nashville State Community College has been dedicated to bringing affordable and accessible higher education to Middle Tennessee for decades. Today, Nashville State continues to prepare students for success with several campuses across Tennessee.
Exceptional customer experience cannot be achieved and sustained without firstly focusing on the right Customer Service Mindset. This course introduces the basic concepts of extraordinary customer experience and dives into effective customer service techniques and practices.
The course is designed to develop skills to get and keep a job. Students develop customer service skills, money management, how to create displays and point of sale.
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