Retail NCEA Level 2

by Capital Training Claim Listing

This qualification is aimed at learners who have an interest in working in the retail industry. The units of study will provide you with the opportunity to grow and develop your skills in communications, literacy, numeracy, and customer service.

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img Duration

26 Weeks

Course Details

Course Description

This qualification is aimed at learners who have an interest in working in the retail industry. The units of study will provide you with the opportunity to grow and develop your skills in communications, literacy, numeracy, and customer service.

It includes both theory and practical elements with some units being delivered in a classroom setting and some through the completion of work experience in a retail environment.

 

Certification

  • NCEA 2 Services Industries (Retail)

 

Learning Outcomes

Learners will cover:

  • Customer service training

  • Retail legislation

  • Personal presentation skills

  • Safe lifting techniques

  • On-site work experience at a well-known retail store

  • Learn how to interact effectively with customers

  • Gain knowledge of products and services on offer

  • How to work safely in a retail environment

  • Teamwork skills in varied environments

 

Who can Enrol?

This is a youth qualification designed for all learners who do not already hold a level 2 qualification. You should hold 40+ level 1 credits on the NZQF or have prior experience in a retail environment. There are a limited number of adult places available at our Waipukurau campus.

  • Wellington Central Branch

    Level 1/204 Thorndon Quay, Wellington Central, Wellington
  • Hutt Central Branch

    20 Raroa Road, Hutt Central, Lower Hutt
  • Upper Hutt Branch

    Unit B 9 King Street, Upper Hutt

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