With our Retail & Sales unit standards you’ll learn how to communicate with customers, colleagues and suppliers as well as manage inventory and displays. If you’re interested in people and products, a career in retail might be the perfect fit for you.
Whether it’s fashion, food, customer service or market research – the Retail & Sales industry is not only about buying and selling but curating experiences for key demographics.
With our Retail & Sales unit standards you’ll learn how to communicate with customers, colleagues and suppliers as well as manage inventory and displays. If you’re interested in people and products, a career in retail might be the perfect fit for you.
Retail & Sales content covers:
Customer service
Stock control
No-one knows what the future holds. That’s why we’re training for it. New Zealand’s education landscape is ever-changing, as are the needs of the industry.
At Skills4Work, we’re passionate about providing adaptable workforce training strategies that meet the ever-evolving needs of workplaces and their people.
We truly understand that no one business is the same which is why we customise our courses to meet your organisations’ unique requirements and long-term goals.
For more than 20 years, our Workplace Literacy programme has been helping businesses and their staff develop essential skills to not only cope with the inevitable challenges of workplace change and everyday life – but thrive, too.
Skills4Work is the only provider of Butchery Training and Bakery Craft in Aotearoa and as one of New Zealand’s most established gateway programme providers, we’re proud to deliver a wide range of training that cater to an even wider range of kiwis.
So whether you’re looking to transform your organisation, shift your career or help a young person explore what’s possible – equip yourself, your business and your people with Skills4Work.
History of Skills4Work
Skills4Work is an organisation focussed on skill development across a range of industries and sectors and has a rich history which has transformed it into the organisation it is today.
The organization was first established in 1992 as a Private Training Establishment (PTE) within Foodstuffs and after its acquisition by Animation College in 2014 was re-established as an independent registered PTE in November 2016.
The organisation’s “Support Office” and purpose-built Training Centre are situated on Ronwood Ave in Manukau, Auckland. In August 2021, Skills4Work became New Zealand’s first Private Training Establishment (PTE) to undertake the arranging training function in Retail Butchery in line with the government’s mandated transition of all Industry Training Organisation’s (ITO).
Skills4Work is a niche provider in the New Zealand education sector. Being the only active NZQA accredited Private Training Establishment with the dual role of awarding the butchery qualification nationwide.
Skills4Work has the function of arranging training and manages the end-to-end apprenticeship process for both Butchery and Bakery apprentices across New Zealand.
Skills4Work is on mission to provide innovative, customised, and specialised training to meet the needs of New Zealand businesses, their current and future employees and the New Zealand economy.
Our Vision
To be the provider of choice, producing highly employable, “fit for purpose” graduates. We will achieve this through continuous improvement and delivering cutting edge programmes.
Our Mission
To provide innovative, customised and specialist training to meet the needs of New Zealand businesses, their current and future employees and the New Zealand economy.
Our Values
A Customer Focussed Organisation
We listen to our customer requirements and provide solutions to meet their needs. We are proactive, helpful and friendly. Our strong customer focus enables us to achieve and maintain a competitive edge.
Outcome:
We measure our success by our customers’ behaviour and feedback
A will do Attitude
We make a positive difference and are results driven. We advocate responsibility and accountability with a focus on continuous improvement. We foster strong feelings of personal effectiveness.
We encourage lateral and innovative thinking to achieve our objectives. We listen to our customer requirements and provide solutions to meet their needs.
We are proactive, helpful and friendly. Our strong customer focus enables us to achieve and maintain a competitive edge.
Outcome:
Success is measured by the difference we make.
Easy to do Business With
Excellent, timely execution every time Seamless, easy business transactions. We strive for excellence.
Outcome:
We measure our success by our customers’ behaviour and feedback.
A Passion for Developing Skilled People
We are committed to on-going learning, extending skills and providing opportunities to people within our company and the industries we represent. We enthusiastically pursue our vision, mission and strategic plan.
This programme aims to provide learners with fundamental skills for the retail industry. Learners will get a solid knowledge of retail products, skills to provide great customer service and the know-how to present products and services to maximise sales.
This programme has a strong focus on customer service as well as literacy and numeracy, to prepare you to go straight into work in the retail sector.
This qualification is aimed at learners who have an interest in working in the retail industry. The units of study will provide you with the opportunity to grow and develop your skills in communications, literacy, numeracy, and customer service.
Bryan’s experience as a risk practitioner includes the design and implementation of risk management programs for more than 150 organisations across the public, private and not-for- profit sectors.
Learn the importance of effective communication and product knowledge to be successful in retail. You will discover the significance of product knowledge and delve into elements of fraud, theft and how effective communication can alter the success of the workplace.
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