All organizations, in both the manufacturing and service sectors, experience problems in their operations. The problems may be technical in nature, or may be people related; the problems may be detected within the manufacturing or service organization or, more seriously, be identified and reported b
All organizations, in both the manufacturing and service sectors, experience problems in their operations. The problems may be technical in nature, or may be people related; the problems may be detected within the manufacturing or service organization or, more seriously, be identified and reported by the customer.
It is important that a well-structured approach to the solution of problems is established to make the process mistake proof and build product or service right first time. There are well proven methods available to assist organizations to get to the root cause of problems and to develop effective solutions.
This training program deals with various tools of the proven method and facilitates the participants to have hands on experience on the use of these tools.
Upon successful completion of this training course, delegates should be able to:
Recognize that there is a problem, especially looking at abnormalities
Define the problem as everyone affected by it must agree about this definition
Work to thoroughly understand the nature of the problem, as this forms the basis for ultimately solving it
Find the root cause
Attack—and ultimately eliminate—the root cause and thus prevent the problem from recurring
Monitor the symptoms of the problem to ensure success
Who Should Attend
Managers involved in Manufacturing, Process monitoring, Quality improvement
HR Managers, Unit Heads
Hospital Administrators, NGO Administrators, Service Centre Heads
Maintenance and Safety Department Personnel
Course Contents
Introduction to root cause analysis
Approaches to Problem Solving
Five Rules of Causation
Sequence Analysis and Flow Charting
Checklist
Brainstorming and Brainwriting
Nominal Group Techniques
Pareto Chart
Affinity diagram and Tree Diagram
Reality Charting
Change Analysis
MORT Analysis
Barrier Analysis
FMEA and FMECA
Control Charts, Trend Analysis
Certificate
Certificate of attendance shall be issued to all the delegates attending entire duration of the training course.
TUV India Pvt. Ltd. (TUV Nord Group) is a customer-focussed, innovative and independent, technical, quality & safety services organization, dedicated to providing future- proof solutions through technological excellence for the success of its customers with the highest level of integrity.
With a presence at over 40 strategic locations in India; a branch office in Sri Lanka; state-of-the-art laboratories at Pune, Bangalore & Jamnagar; 100 important countries worldwide and through digital means, we are always connected to you, our esteemed customer, anywhere, anytime.
We are proud to provide increasing levels of services to the best known, largest global and national companies as well as medium and small industries in diverse sectors like Oil & Gas, Petrochemical, Nuclear, Renewables, Infrastructure, Food, Power, Manufacturing, Chemicals, Pharma, Paper, Automobiles, Railways, Aerospace, Defence, IT, Health, Hospitality, Retail, etc.
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