Individuals who build relationships with customers and persuade them to make purchases through the art of negotiation, generate a culture of repeat business which is at the heart of all sales activities.
DurationCourse overview
Individuals who build relationships with customers and persuade them to make purchases through the art of negotiation, generate a culture of repeat business which is at the heart of all sales activities.
This course is primarily for individuals who are new to the sales process and need to develop face-to-face sales and negotiation skills.
Understanding the sales process and effective selling
Skills and behaviours of a great salesperson
The principles and stages of negotiation
Strategies for negotiating
Effective communication behaviours
Using questions
Active listening skills
Using silence
Recognising signals
Your product/service and how it benefits the customer
Features and benefits and how to present these in the most powerful way
Developing your own negotiation style
How to handle customer objections
Knowing when to close a sale
Course benefits
Clear and concise sales engagement, attracting more clients to your business brand, building value added relationships to promote customer retention leading to positive relationship management, increased sales and profits.
PETA was founded in 1970 by Alex Zemenides who, at the time, was Managing Director of component manufacturing company Sealectro. At the time, Zemenides felt there was a lack of training and development opportunities for his staff in the local area.
Training that could be tailored to his staff and business, that met industry and commercial standards and that didn’t have to work around a rigid syllabus or programme.
Together with five other local businesses, he created the Portsmouth Engineering Training Association – PETA – that was based in Southsea, Portsmouth.
Negotiating skills are a vital requirement for success. Few people understand the structures, techniques and approaches available to them in an attempt to gain successful results.
Negotiation Skills course is Offered by Red Training and Consultancy. Over the last 28 years, Red Training and Consultancy has established itself as a full service training company, specialising in training needs analysis, and also offers management and soft skills training.
The Sales Negotiation course is designed to help Salespeople take control of negotiation situations. Our training will help delegates understand and overcome challenging negotiation situations.
This bespoke course combines Sales, Customer Service and Account management techniques to help your team focus on how to directly sell, effectively up-sell, and manage your accounts in order to maximise your business relationships and opportunities whilst providing excellent customer support.
This course aims for delegates to; develop the skills Required for Successful Selling & marketing, preparing For Sales & marketing Success, understanding Customers, managing the Sales & marketing Process, techniques for Professional Selling & marketing, closing the Sales & the principles of Selling
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