This bespoke course combines Sales, Customer Service and Account management techniques to help your team focus on how to directly sell, effectively up-sell, and manage your accounts in order to maximise your business relationships and opportunities whilst providing excellent customer support.
DurationThis bespoke course combines Sales, Customer Service and Account management techniques to help your team focus on how to directly sell, effectively up-sell, and manage your accounts in order to maximise your business relationships and opportunities whilst providing excellent customer support.
We can tailor the content to suit your requirements and your business needs and we will work with you to develop a programme that’s right for you. This course can also be run over 3 full days or broken down into half days if required. Call us or email us to discuss your specific requirements.
Content:
Jarrold Training, an established and trusted partner for all your business training needs. Our single minded aim is to help businesses and their people achieve brilliant performance by increasing skill levels, confidence and motivation. We do this by providing supportive, effective and relevant business training services.
Jarrold Training is a division of Jarrold & Sons. Founded in Suffolk in 1770 and with headquarters in St James Mill in the centre of Norwich, Jarrold is one of the most established businesses in the UK.
From early beginnings as a training service for the Apple Mac dealership, Jarrold Training has grown into one of the leading Business Training & Development providers, working with 100’s of private, public and voluntary sector organisation throughout East Anglia and the UK.
For over 25 years we have been providing effective business training across a full portfolio of Leadership & Management, IT, Business Skills, Project Management and Health & Safety. We offer both public scheduled courses and in-company programmes, tailored to our clients’ needs.
Discover the one major secret why some podiatrists are more successful than others.
Delivery of the sales training will be interactive, with ample opportunity for you to take part in your own learning experience through practical exercises, group discussions and relevant role play.
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this! Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period.
This course is designed to teach the basics of sales skills. This includes learning about the process, elements, and terminology of sales. You'll learn how to develop your professional self by expanding your positive characteristics and establishing your credibility and professionalism with clients...
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