Salesforce is a popular and powerful cloud-based customer relationship management (CRM) platform used by businesses of all sizes. It helps companies manage their interactions and relationships with customers and prospects more effectively.
Salesforce is a popular and powerful cloud-based customer relationship management (CRM) platform used by businesses of all sizes. It helps companies manage their interactions and relationships with customers and prospects more effectively.
It helps businesses track their customers, their preferences, and their interactions. It has a centralized database, which you can access across the globe with an internet connection. This course is designed to provide comprehensive instruction in the essential administrative features and functionalities of Salesforce.
Course Objectives
Explore Salesforce CRM and subscription options.
Configure company profiles, working hours, and settings.
Customize fields, including formulas and picklists.
Configure object relationships and custom layouts.
Control record sharing and implement sharing rules.
Register and set up a trial Salesforce account.
Design and create custom applications for business needs.
Implement validation rules and audit tracking.
Manage users, profiles, and security levels.
Master data management and tools.
Student Journey Throughout The Course
Once you enroll in our Salesforce Admin training, your journey involves several key steps. You will be trained by our tutor with a minimum of 15+ years of Salesforce or relevant IT experience.
This course includes Salesforce Administration, which covers Salesforce CRM Introduction, user and profile management, managing data, reports, and dashboards. You can apply for an official Salesforce Admin certification. The journey concludes with a final assessment.
Course Content
Unit 1: Salesforce CRM Introduction & Architecture
Unit 2: Setting Up Salesforce Environment
Unit 3: Organizational-level settings
Unit 4: Setting up Custom Application
Unit 5: Field Customization (Standard and Custom)
Unit 6: Business process management
Unit 7: Relationship management
Unit 8: User and profile Management in Salesforce
Unit 9: Sharing management custom Application
Unit 10: Managing Data
Unit 11: Setting up Automation rules
Unit 12: Reports and Dashboards
Unit 13: Salesforce Communities Introduction and Configuration
TrainingHub was created with one purpose: to solve the frustrations of aspiring IT professionals who want to enter the industry but need more viable options for their education.
Our platform was designed as an e-learning platform to provide diverse learning options from certified courses led by global professionals who have proven experience in IT.
As a student, you experience exclusive course material, unlimited access to the community, and various industry opportunities, empowering your learning to ensure you take advantage of our accessible, affordable, and valuable training programs.
We are dedicated to our easily accessible online and classroom training. Our training will accelerate your mastery of IT with a special focus on customer service, dependability, and uniqueness.
Our trainees have an adequate chance to deploy the learned technologies with real-time scenarios while gaining practical exposure to the technological environment. Each of our trainers has a minimum of 10 years of experience in the industry.
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Our learning ecosystem reflects the innovative nature of the industry, complete with exclusive content, program options, and flexible, cost-effective plans for our customers. Unlike others in the industry, we offer value and training, whether you are an individual, group, or corporate partner.
Ultimately, our objective is to equip individuals with the knowledge and skills required to excel in information technology, enabling them to pursue successful careers in software development, networking, cybersecurity, and IT management.
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Our trainers are not just educators; they are mentors who guide and inspire students throughout their learning journey. They employ interactive and engaging teaching methods to make complex IT concepts accessible and practical. Our trainers empower individuals to succeed in the ever-evolving IT landscape with their dedication and commitment to excellence.
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The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
In this course students are introduced to the key approaches and strategies used in Customer Relationship Management (CRM).
Our Salesforce Software Quality Assurance Bootcamp will teach you from the basics to the advanced knowledge and understanding of Salesforce Quality Assurance and manual software testing needed to start a career as an intermediate QA analyst or QA analyst.
This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner.
This course provides foundational Salesforce knowledge including understanding what a Customer Relationship Management platform is, how its used and what business needs it solves, and how the Salesforce product suite can be used to transform and automate business teams and processes.
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