Salesforce CRM Training

by London IT Training (LIT)

Salesforce is a suite of products that offers integrated solutions for managing all customer interactions. Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IoT Cloud are among the products available.

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Course Details

Salesforce is a suite of products that offers integrated solutions for managing all customer interactions. Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IoT Cloud are among the products available.

This global leader in customer service solutions is entirely cloud-based, eliminating the need for costly hardware and software installation. The course is precise and avoids the unnecessary jargon that frequently accompanies longer drawn-out courses.

Salesforce CRM will provide participants with the key components of Salesforce products, allowing them to immediately and effectively incorporate the learned skills into their business.

 

Prerequisites

  • The candidate must have a basic knowledge and understanding of fundamental business processes.

  • The candidate must have a clear concept of Cloud-based works and software as a service. 

 

What will you gain after this course

  • Learn about the User Interface, Settings, Leads/Contacts/Companies, and Leads/Contacts/Companies.

  • Learn everything there is to know about Campaign, Sales Funnel, Billing, and Invoicing.

  • Learn about Tasks and Calendars in Salesforce CRM.

  • Learn everything there is to know about Call Logs and Customer Support.

  • Stratford Branch

    Office -1 64 Broadway, Stratford, London

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