Customers can get help and support from the SalesForce platform’s Service Cloud. This helps to retain customers while also increasing their satisfaction and trust.
Customers can get help and support from the SalesForce platform’s Service Cloud. This helps to retain customers while also increasing their satisfaction and trust. The important thing to remember is that it allows for faster service when compared to traditional methods, paying attention to each customer’s needs individually and taking a proactive approach to the customer’s issues.
As a result, it improves the customer experience and thus loyalty, which positively impacts sales. Our industry-experienced instructors deliver SalesForce Service Cloud training courses that cover everything from the fundamentals to the advanced features of Service Cloud. Participants will understand the Architecture and Environment of the Service Cloud, SalesForce Objects, data security, and process builder.
Prerequisites
There is no particular prerequisite mentioned to get enrolled in this course.
It is ideal if you have prior experience of working in Salesforce, but not required.
What will you gain after this course
Acquire knowledge of Salesforce Service Cloud
Learn data security
Learn about Salesforce objects
Gain an understanding of process builder
Learn about SalesForce Services and its essential components
Discover Salesforce objects and Data Security
Learn how to use Process Builder and VisualForce
Welcome to the London IT Training (LIT). As one of London’s leading IT Training organisation we specialise in the design, delivery and evaluation of a wide range of IT and Professional Development training programmes to ensure we meet the needs of both the organisation and individuals.
We offer a spectrum of courses that have been designed by experts to give you the most sought after IT skills within the UK jobs market. Each of our course paths deliver multiple industry accredited qualifications that are highly valued by employers.
This means that you are not just getting a course; you are getting the opportunity to have a whole new career in IT.All courses provided by LIT are innovatively developed with a practical, industry relevant focus. An integral part of our training provision, is a personal and professional development stream, running parallel to academic studies.
This embodies the ethos and spirit of LIT, to furnish students with opportunities to enhance and improve personal skills, career skills, and to complete globally recognised industry certification running parallel to academic programmes.
LIT affords a personal touch to its students, with small class sizes promoting an interactive learning atmosphere, and an excellent student service. We foster a dynamic, student-centred, international learning environment, which promotes individual potential.
Internationally Recognised Certifications
Convenient Training Location
Excellent Modern Lab Facilities
Affordable and competitive prices
Trainers with professional background
Small class sizes for individual attention
Flexible schedules (Weekend, Evening and Daytime) to suit your work and social
Whether you are a forthcoming or current understudy, a guardian, direction instructor, educator, business or scholastic accomplice, group gathering, or global partner, we would be enchanted to take part in more insight about what ICT can offer you.
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Why Train with London IT Training?
At London IT Training, we offer career focused professional certification training that helps the students to achieve the real working experience. Our training is focused specifically on hands on practical approach.
To facilitates this, we have a dedicated lab facilities which help the student to guarantee the best practical experience.
The course enables the delegates to configure and manage Sales and Service Clouds, configure user interface and implement automation, data validation, debugging and security.
Salesforce.com created Apex, a proprietary and extremely powerful object-oriented programming language.
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