SAP SD (Sales And Distribution)

The SAP SD (Sales and Distribution) module is an integral part of the SAP ERP system, focusing on managing sales, customer service, and order management processes. It enables businesses to streamline sales operations, enhance customer interactions, and optimize order fulfillment. SAP SD is widely used across industries to improve sales efficiency, boost customer satisfaction, and drive revenue growth.

Course Objectives:

• The SAP SD course offered by our institute aims to provide participants with a comprehensive understanding of the module, enabling them to perform various sales and distribution tasks. By the end of the course, participants will
• Understand the role and significance of the SAP SD module in sales and distribution processes.
• Learn how to configure and customize SAP SD to meet specific business requirements.
• Gain hands-on experience in essential sales functions, including sales order creation, pricing management, and delivery processing.
• Develop skills in managing customer master data, contracts, complaints, and returns.
• Gain insights into integration points between SAP SD and other modules such as Finance and Controlling (FICO) and Material Management (MM).
• Acquire knowledge of advanced topics like revenue recognition, credit management, and transportation management.

Course Curriculum:

• Introduction to SAP SD:
• Overview of SAP ERP and the role of SAP SD in sales and distribution processes.
• Understanding the organizational structure and master data elements used in SAP SD.
• Navigating the SAP SD module and exploring its user interface.
• Sales Order Management:
• Customer master data management: creating, maintaining, and updating customer records.
• Sales document types, item categories, and schedule line categories.
• Sales order creation, processing, and document flow.
• Pricing procedures, condition types, and determination rules.
• Availability checks and order confirmation.
• Delivery Processing:
• Outbound delivery creation, picking, packing, and goods issue processes.
• Shipping point determination and route determination.
• Handling partial deliveries and delivery split.
• Goods receipt at the customer's location and proof of delivery.
• Billing and Invoicing:
• Billing document creation, billing types, and billing plans.
• Pricing in billing documents and invoice output determination.
• Credit and debit memo processing.
• Invoice correction and cancellation.
• Customer Service and Returns Management:
• Handling customer inquiries, complaints, and service requests.
• Service order processing, warranty management, and service contracts.
• Managing customer returns, including return order creation and return delivery processing.
• Reverse logistics and material inspection.
• Pricing and Revenue Management:
• Configuration of pricing procedures, condition types, and access sequences.
• Discount management, rebate processing, and pricing condition records.
• Revenue recognition methods and revenue reporting.
• Integration with Other SAP Modules:
• Integration points between SAP SD and other modules like FICO, MM, and WM.
• Interactions and data flow between modules during various business processes.
• Understanding the impact of SD processes on other functional areas.
• Advanced Topics:
• Credit management: credit control area, credit limits, and credit checks.
• Transportation management: routes, shipment cost calculation, and delivery schedule.
• Third-party sales and intercompany sales processes.
• Sales reporting and analytics using SAP SD.